Thrifty

Trent Sterling 

on Google

a week ago

Ended up paying about $200 more than we were quoted. They have all kinds of hidden fees. Also some of their fees are based on a percentage of your total, so accepting extras like insurance increases other fees. Tried to request a partial refund but of course they refused as their business model is based around hidden fees. Also took ages to get the car. They had one staff member checking out cars for 3 different companies, so there was a long line. It was mid morning on Saturday, so lots of people trying to collect their veh... read more

Tim Bonaguro 

on Google

2 weeks ago

No service - 1 bus every half an hour to pick up to take you to your car, all other companies have buses every 10 minutes I counted 9 Budget/ Avis buses vs the one thrifty/hertz bus in the 35 minutes waiting Bus is so small it fits 10 people max When they arrive at the terminal they don’t wait to fill the the bus just leave Just another example of terribly poor service - book else where when in Sydney 

Daniel 

on Google

3 weeks ago

I hired a car for a weekend - charged me $100 for a childs car seat for 4 days! 

Danielle Sheffler 

on Google

6 months ago

I rented a car here for 8 Feb to 9 Feb. I had never done pre-paid tolls before so asked the guy working at the counter if I would be out for the toll fee if I didn’t go through tolls. He told me that if I didn’t use the tolls, I could contact customer service and they would refund me. Definitely should have known to not trust him. I wrote customer service and they said since I signed the agreement it was on me and that it’s on the responsibility of the customer to know what they are signing. I pointed out that I was unsure a... read more