Threadless Hq

Tina Peng 

on Google

3 years ago

International shipping is a joke. Took over a month for DHL to send it to the "local post office" in Canada and the tracking ends there. You will never know where your item went and if delivery was ever attempted. Customer service is also a joke. They told me to contact the local courier to inquire about the status of my package without being able to give me the name of the courier or a useful tracking number. They are happy to waste your time and take your money but not deliver the product. Issuing a refund is not an adequa... read more

JY 

on Google

3 years ago

How the mighty has fallen 🤢 No longer the customer-centric company that it started out as. I’ve easily spent more than $600 over the years and seen the quality of the tees drop each time. These are pictures of my most recent purchase with lopsided prints, and of persistent colour stains even after 3 washes from a chocolate sweatshirt. Earlier shipments also had vast teeshirt quality variances so its now pretty much a lucky draw what you get. They’ll send you requests for feedback and inexplicably ignore them even after remi... read more

JY 

on Google

3 years ago

No longer the customer-centric company that it started out as. I’ve spent more than $600 over the years and seen the quality of the tees drop each time. These are pictures of my most recent purchase with lopsided prints, and of persistent colour stains even after 3 washes from a chocolate sweatshirt. Earlier shipments also had vast teeshirt quality variances so its now pretty much a lucky draw what you get. They’ll send you requests for feedback and inexplicably ignore them even after reminders. No longer, I’m taking my mone... read more

David Carter 

on Google

3 years ago

First and last time ordering from this business. Paid $22 for 2 day shipping. Package arrived 18 days later. Package was short 1 item with no packing slip, so no way of knowing if and when last item will ever be received and no customer service phone number to contact.