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Thornton Co.
- Sewing & Alterations
- Monroeville, PA
About this business
Location details
5046 William Penn Hwy, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have been sewing for most of my life. I am now retired and still have a lot to learn. I met Sarah when I took my old Husqvarna in for service. I was immediately impressed with her knowledge and decorum. After completing the service information, I was drawn to the machines for sale. I told her what features I wanted to have in my next machine. She showed me a Baby Lock they had for sale, and it was love at first sight! She answered all my questions thoroughly. I had to tell her I would think about it. I did some research on... read more
I am quite frustrated with my recent interaction. I purchased a 10 needle embroidery machine from them a few years ago. Had a part on it break so called to have it replaced… all the certified embroidery techs are gone and the lady I primarily dealt with over the phone is also gone. The guy that answered the phone had zero clue what he was talking about when I spoke to him about my machine.
I am quite frustrated with my recent interaction. I purchased a 10 needle embroidery machine from them a few years ago. Had a part on it break so called to have it replaced… all the certified embroidery techs are gone and the lady I primarily dealt with over the phone is also gone. The giants answered the phone had zero clue what he was talking about when I spoke to him about my machine
Great place and super friendly. I bought some thread and needles and they called me back within the week to tell me my machine is done. I get my machine fixed here all the time and the tech really knows a lot.
Highly disappointed. I got my sewing machine back with no screw replaced and was basically told no stitches but a straight Stich would work . For over 100$ u should have kept it for parts. What a waste of money. The woman at the register was rude. U definitely wouldn't see me again or have me sending anyone to you for anything !
Frequently asked questions about Thornton Co.
How is Thornton Co. rated?
Thornton Co. has a 3 star rating with 14 reviews.
When is Thornton Co. open?
Thornton Co. is open now. It will close at 6:00 p.m.
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