Thornton Co.

Jamie Woodfill 

on Google

2 months ago

Highly disappointed. I got my sewing machine back with no screw replaced and was basically told no stitches but a straight Stich would work . For over 100$ u should have kept it for parts. What a waste of money. The woman at the register was rude. U definitely wouldn't see me again or have me sending anyone to you for anything ! 

Debra Galvin 

on Google

3 months ago

I took my singer in to get repaired and tuned. I paid over $250 for the work. Finally, I had time to start a sewing project and the bobbin could not fill. I could not do anything. They made the machine useless for $250. I took the machine in and left it there. I bought a new brother for $100. Just so you know, I used that machine to make most of my clothes in high school. I know how to fill a bobbin. They locked the bobbin winder up making the machine totally useless. 

Kate Krause 

on Google

5 months ago

I had messed up my bobbin case and feeders making a Halloween costume and was worried that I would not have my machine back in time for Christmas sewing. But the man at the shop fixed it as soon as I walked in! And showed me how to do it if the same thing happened again! And didn't charge me for the fix. Definitely returning when I need anything else done. 

MizRodeo 

on Google

a year ago

0 RATING!!!!! I first called on the phone to inquire about price to repair my older model Kenmore sewing machine because the motor was struggling. I also asked how long the repair would take and was told 1 week. I was told that it would cost $80 to repair and provide basic maintenance (oiling, check operation of machine). I dropped off the machine, but now I was told that the ETA would be approximately 2 weeks. Near the end of 2 weeks, I called to check the status of repair and was told they were a bit backed up and the serv... read more

Anonymous 

on Google

a year ago

0 RATING!!!!! I first called on the phone to inquire about price to repair my older model Kenmore sewing machine because the motor was struggling. I also asked how long the repair would take and was told 1 week. I was told that it would cost $80 to repair and provide basic maintenance (oiling, check operation of machine). I dropped off the machine, but now I was told that the ETA would be approximately 2 weeks. Near the end of 2 weeks, I called to check the status of repair and was told they were a bit backed up and the serv... read more