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Thorne

2.7

About this business

Innovative Solutions for a Healthier You. 

Location details

152 W 57th St, New York, NY, 10019, United States

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2.723 reviews
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Kristin Schultz's profile image
Kristin Schultz 
on Google
3 months ago

I ordered from them through Amazon. They sent me the wrong product and would not replace or refund. 

Cari Vuong's profile image
Cari Vuong 
on Google
3 months ago

As a small business owner, I am loathe to leave any negative reviews but this company is the worst. We ordered our supplements and read that we should receive our order in 5 business days. It took nearly 3 weeks and we live in NYC. Upon calling to check up on the status, we had to speak with the rudest and most impatient person over the phone. Living and working in NYC, we are used to a certain level of gruffness, but this was something beyond anything acceptable and or should be tolerated. What is even more important and de... read more

Nabila Meziani's profile image
Nabila Meziani 
on Google
3 months ago

Worst customer service I have ever dealt with. I will never use them ever again the women are so rude over the phone and they are not willing to find a solution. I placed an order it was supposed to take 3-5 days now it’s taking over 8 days and I still didn’t get my prenatal vitamins which are crucial to take during pregnancy. Avoid at any cost. 

Alexander Capoccia's profile image
Alexander Capoccia 
on Google
7 months ago

I called customer service and the woman on the phone was completely rude, talked over me, wouldn’t tell me her name, then hung the phone up on me. I’ve never had such an unprofessional experience with a company before and I’ll be reviewing this online and letting people know how you conduct business. 

Anonymous's profile image
Anonymous 
on Google
10 months ago

Can’t judge their creatine fairly cause I never received. It’s been stuck in the same spot according to my shipping. Have received no update by the company even though I’ve been charged and have reached out twice to customer service…crickets. Go ahead and buy from them but it seems like a risk. UPDATE: They did reach out to me after reaching out to them and this review and finally received my package so do take this one star with a grain of salt. Product itself doesn’t mix all that well. 

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Frequently asked questions about Thorne

How is Thorne rated?

Thorne has a 2.7 star rating with 23 reviews. 

When is Thorne open?

Thorne is open now. It is open 24/7. 

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