Thompson San Antonio - Riverwalk

Daniel 

on Google

a week ago

I had an incredible experience at the Thompson San Antonio on the River Walk. Upon arrival, Moz at the front desk) gave us a warm, top-tier welcome and even arranged for a complimentary upgrade to a spacious suite. The suite had ample room, and the en-suite bath was exceptionally comfortable. Shane, another front desk star, answered all our questions and ensured we had everything we needed. The complimentary spa amenities—like the sauna and steam room—were the perfect addition, making my stay so much more relaxing. The rooft... read more

Rohail Ullah 

on Google

2 weeks ago

Cami charged my pregnant wife and me $25 for extending our stay from 11:30 to noon for a “late checkout”. What kind of service is that? Being a Hyatt Rewards Member for so long, staying at Impressions Resort in Isla Mujeres I hold Hyatt to a WAY HIGHER standard then that. Rooms were okay. Definitely some lawsuit potentials lol as the floor gets very slippery with jagged corners jutting out. AC wouldn’t cool past 70 degrees. Best thing about this hotel is the location and calmness because it’s empty. Housekeeping was also ver... read more

Ilya Krivulin 

on Google

2 weeks ago

At a high level, this property is certainly not worth the money. We only stayed here because that's where the wedding room block was provided. The hotel tries to position itself as the one of luxury, but all things considered, it's not that nice. Rooms are small, beds are not that comfortable, service is hardly friendly, food is terrible. Valet took 20 minutes to get the car, and that's for $60/night. Room keys deactivated 10 minutes before check-out, and we had to run back and forth to be able to get into the room to get ou... read more

Lee McFarland 

on Google

2 weeks ago

They are so accommodating and have a beautiful hotel one of the best hotels in San Antonio