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Thompson Cadillac Service Center
- Automotive
- Raleigh, NC
About this business
Location details
2600 Wake Forest Rd suite b, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Spending an entire day waiting for an update, being told no uber or loaner after I got there, and not even an attempt made to fix the screw up is unacceptable.
Very quick and professional
Dear Customer Relations, I am writing to formally express my disappointment regarding the level of service I recently received from the Service Department at Thompson Buick GMC during Memorial Day weekend. On Friday, May 22, I dropped my vehicle off at approximately 7:31 AM for routine maintenance, specifically an oil change and brake service. I was provided an Uber ride home and expected reasonable communication and timely service throughout the day. Unfortunately, the experience that followed was one of the most frustratin... read more
My experience with getting my car serviced at Thompson Buick GMC is always very professional, pleasant, and I'm satisfied with the services I receive. Autumn is an exceptional representative, she goes beyond the call of duty to be helpful, caring and very professional. I never have to give her my name even with months between visits, this is a plus for me. Thank you
Frequently asked questions about Thompson Cadillac Service Center
How is Thompson Cadillac Service Center rated?
Thompson Cadillac Service Center has a 4.3 star rating with 73 reviews.
When is Thompson Cadillac Service Center open?
Thompson Cadillac Service Center is open now. It will close at 6:00 p.m.
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