Thomas Restoration Group

Tracy Collett 

on Google

a week ago

Absolutely exceptional work!! Way above and be beyond what we expected. Highly professional personnel that took great care with our furniture. 

Kyle Buickerood 

on Google

a month ago

Neal and his team went above and beyond to take care of me and my home. I had a sewage backup that required the replacement of the floors and surround walls. Within hours of the incident he had people out there with fans and other equipment. They conducted the demo very quickly. I really appreciated their help in navigating the insurance claim and providing solutions when it came to restoration options. The final product turned out great! This experience was a reminder that professional and service minded people and companie... read more

Amanda Fiskell 

on Google

a year ago

I was left paying over $1,200 out of pocket during a bathroom remodel with Thomas Restoration Group because of their mishandling with insurance — and that’s only one of many frustrations. We hired them after a referral from Restro Pros, without getting other quotes, which turned out to be a big mistake. Communication was poor; I often had to follow up for weeks. The project was supposed to take 6 weeks but stretched into more than 3 months. The workmanship caused problem after problem. Cabinets didn’t align with the sink des... read more

JP II 

on Google

a year ago

We had a pipe leak in the wall between our garage and pantry. We immediately called a plumber and a remediation company, but the resulting damage led to a complex insurance claim (including replacing our entire downstairs wood flooring). We were given Thomas Restoration Group's information from the remediation company, so we decided to give them a call. Neal sent someone out within hours to document the damage, and Neal himself came out the next day to explain their process. This was our first insurance claim, but Neal and W... read more

Stric Roberts 

on Google

3 years ago

We had a burst water pipe, and after repairs were done we needed dry wall and flooring repairs. We worked with Neil. He was extremely helpful and flexible. They also pushed back on our insurance's low ball estimates and got us almost 6k more money to repair our home. Again, the flexibility was awesome. We opted to move furniture, etc. to the garage and to repaint ourselves to allow more money to go towards flooring. Doing this allowed us to add stairs and our upstairs engineered wood flooring for little extra cost. Neil was ... read more