Thomas D. Marsden, D.D.S. Family Dental Practice

Adrian 

on Google

3 months ago

This company targets certain individuals and has them wait longer even though they are at the top of the list. All other customers were called in prior to me despite being before them. This is not the first time this has happened to me and my girlfriend. Waited over an hour to be seen and was never seen. This is how empty the office was. wouldn’t suggest this location to those who feel they may be targeted for any reasons they have been targeted in the past. 

Maria Barrera 

on Google

4 months ago

I scheduled a cleaning in December for January 2025. Got to my appointment, and waited 45 minutes. Once back, the lady doing my X-rays was nice but lacked experience. And at that moment learned that no dental hygienist was available for my scheduled cleaning. I rescheduled for March 21st at 11:15. On March 20, Robin called and confirmed the appointment for the next day being the 21st. March 21st at 10:45 I get a text from the one dental hygienist stating that my appointment is at 11:00 and that they close at 12:00 pm on Frid... read more

Stephanie Melton 

on Google

7 months ago

Dr Marsden has helped me many times. He is very knowledgeable and will work out an agreeable plan. I really like him. 

Kelly Marshall 

on Google

9 months ago

They have now called twice to reschedule my appointment, this time less than 24 hours out when I’ve taken time off from my job to make the first “reschedule” work. The lady on the phone was very dismissive both times, and just said the dentist has decided to go out of town, or decided to leave early that day. Super unprofessional; save yourself the hassle here and keep looking. 

Alyssa Cowsert 

on Google

11 months ago

I've been to this dentist twice. First was my initial scans, and discussion about what I wanted. The nurse doing my scans was very impatient, and unclear on when I needed to let go of my grip when scanning. The Dr himself was very pushy on keeping the tooth I see no point in keeping as it literally is a giant hole where it had a silver filling fall away, wanting me to do a root canal. He ignored my worries and pain about my wisdom tooth coming gown and giving me jaw pain, not offering solutions about it quote "It shouldn't c... read more