Thermex Valley Heating & AC

Sandy Solarzano 

on Google

2 weeks ago

I couldn’t be happier with our experience with Thermex and especially with Brandon. From the moment he arrived, he was professional, patient, and genuinely took the time to listen to our concerns. What stood out the most was that he didn’t just fix the problems—he **educated us along the way** and explained what was happening, why it was happening, and what we could do to prevent similar issues in the future. Brandon made everything easy to understand and never made us feel rushed or pressured. He found solutions that were ... read more

Bella Flores 

on Google

2 weeks ago

⭐⭐⭐⭐⭐ We had an excellent experience with Thermex, especially with Brandon! He was extremely professional, knowledgeable, and thorough. Brandon quickly identified and solved all of our problems, and he made sure everything was taken care of properly. His work was not only high quality but also very cost-effective, which we truly appreciated. Thank you, Brandon, for your outstanding service and professionalism! We highly recommend Thermex and would definitely use them again. **5 stars all the way!** ⭐⭐⭐⭐⭐ 

Linda Davis 

on Google

4 months ago

The rudest non-profressional so called business people I have ever dealt with. They really need to work on better customer service because, they don't let you get a word in, instead the wife says your interrupting her while she's speaking, if you ask her to please listen to you she gets snotty with you and hangs up on you. Then the husband calls back after the wife and is rude. These are the owners. They need to hire decent people to answer their calls and they should just run the business! Terrible place I won't recommend t... read more

K. Wise 

on Google

6 months ago

Horrible service!!! They were to replace an ac wall unit. They replaced the old with a new unit that also had a heater which we didn't ask for. The new unit had a different Amp and the cord was on the opposite side of the wall box to holding. SO they naturally shoved it in, no insulation, bent the back of wall frame and proceeded to use a screwdriver to shove the cord in. Had them come back out and the only guy they sent couldn't get it out. Then we were informed we need to hire an electrician because the plug didn't match o... read more

Deborah Almueti 

on Google

a year ago

So in January of 2024 this company was sent out because I have a home warranty through American Home Shield and this is who they use and the company told me that I had a heat pump problem they put me off for two and a half weeks in the middle of winter and then the guy came out done the work and charged me. And now here we are July of 2025 a year and a half later and my AC has froze up due to the shouting work that was done by this company. They were supposed to run nitrogen through the system after they welded the part back... read more