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TheKey - Home Care Assistance Waterloo

4.7

About this business

For over 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage througho... read more

Location details

375 University Ave E #104, Waterloo, ON, N2K 3M7, Canada

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4.742 reviews
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Cosmo Pazzano's profile image
Cosmo Pazzano 
on Google
5 months ago

Highly recommended. They have provided staff coverage for us for a number of years. Excellent service & communication. Coverage is done in an expedient manner! 

Kiran Solanki's profile image
Kiran Solanki 
on Google
a year ago

The Key-Home Care Assistance is excellent! They offer work in various settings, allowing diverse and invaluable training and learning experiences to navigate the healthcare sector's challenges. The staff, including Kethryn, Amrita, June, Meera, and others, are incredibly supportive and provide ample opportunities. Moreover, the staff consistently offers guidance and solutions during difficult situations, further contributing to my development as a healthcare provider. I'm really thankful for how they've helped me improve as ... read more

Rishita Upadhyay's profile image
Rishita Upadhyay 
on Google
a year ago

My experience with the company has been really bad. After hiring they hardly provide any shifts and when you call them to ask for any shifts, they do not pick up call and if they reply in message, they only have one answer that they do not have anything at the moment. And also sometimes they assign shifts for whole one month and then cancel all of them together giving false hopes to us. I would not recommend anybody to join this organization. 

Nishtha Chauhan's profile image
Nishtha Chauhan 
on Google
a year ago

My experience as an employee with homecare assistance has been good since the day I joined . The staff is very cooperative and understanding. Being appreciated by the team and the client side for the time and efforts put in is a crucial factor for job satisfaction. I am grateful I could be a part of the organization and help meet the needs of the aging population by providing them care , support, and companionship. 

Nicole Dupuis's profile image
Nicole Dupuis 
on Google
a year ago

As a trusted community partner with The Key I am happy to share my experiences with this home care organization. On numerous occasions I have been able to reach out to their Business Development Manager Beth Sparrow to share a referral. From there she has been attentive, compassionate and efficient in setting up services for the individual and their family. I often hear back from those referrals with glowing reviews of their own experiences with the smooth initiation of service and kind caregivers. I would highly recommend c... read more

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Frequently asked questions about TheKey - Home Care Assistance Waterloo

How is TheKey - Home Care Assistance Waterloo rated?

TheKey - Home Care Assistance Waterloo has a 4.7 star rating with 42 reviews. 

When is TheKey - Home Care Assistance Waterloo open?

TheKey - Home Care Assistance Waterloo is open now. It is open 24/7. 

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