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TheKey - Home Care Assistance Waterloo

4.7

About this business

For over 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage througho... read more

Location details

375 University Ave E #104, Waterloo, ON, N2K 3M7, Canada

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4.743 reviews
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rahul sreekumar's profile image
rahul sreekumar 
on Google
3 months ago

I was extremely satisfied with the care provided by TheKey for my parents. The caregivers were compassionate, supportive, and went above and beyond to make sure my parents were well taken care of. The office team was incredibly cooperative and always available whenever we had questions or needed assistance. The 24/7 availability they offer is a huge relief, especially knowing that our parents are home alone at times. I highly recommend TheKey for anyone looking for reliable, thoughtful care for their loved ones. Thank you fo... read more

Cosmo Pazzano's profile image
Cosmo Pazzano 
on Google
8 months ago

Highly recommended. They have provided staff coverage for us for a number of years. Excellent service & communication. Coverage is done in an expedient manner! 

Kiran Solanki's profile image
Kiran Solanki 
on Google
a year ago

The Key-Home Care Assistance is excellent! They offer work in various settings, allowing diverse and invaluable training and learning experiences to navigate the healthcare sector's challenges. The staff, including Kethryn, Amrita, June, Meera, and others, are incredibly supportive and provide ample opportunities. Moreover, the staff consistently offers guidance and solutions during difficult situations, further contributing to my development as a healthcare provider. I'm really thankful for how they've helped me improve as ... read more

Rishita Upadhyay's profile image
Rishita Upadhyay 
on Google
a year ago

My experience with the company has been really bad. After hiring they hardly provide any shifts and when you call them to ask for any shifts, they do not pick up call and if they reply in message, they only have one answer that they do not have anything at the moment. And also sometimes they assign shifts for whole one month and then cancel all of them together giving false hopes to us. I would not recommend anybody to join this organization. 

Nishtha Chauhan's profile image
Nishtha Chauhan 
on Google
a year ago

My experience as an employee with homecare assistance has been good since the day I joined . The staff is very cooperative and understanding. Being appreciated by the team and the client side for the time and efforts put in is a crucial factor for job satisfaction. I am grateful I could be a part of the organization and help meet the needs of the aging population by providing them care , support, and companionship. 

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Frequently asked questions about TheKey - Home Care Assistance Waterloo

How is TheKey - Home Care Assistance Waterloo rated?

TheKey - Home Care Assistance Waterloo has a 4.7 star rating with 43 reviews. 

When is TheKey - Home Care Assistance Waterloo open?

TheKey - Home Care Assistance Waterloo is open now. It is open 24/7. 

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