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104 Independence Way, Coatesville, PA, 19320, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Garbage company.
I ordered a pair of Boots from the online store on Wed. on Thursday I called to make sure it had been shipped and was told it was on hold since the shipping and billing address were not the same and they needed to verify with me. on Friday they still had not shipped my item but they said they would ship it second day air but it would not go out until Monday. On Monday they called and said again they needed to verify that the shipping and billing address were different, and It would not go out until Tuesday. I canceled the o... read more
Don't purchase from a store that highlights racist products. Apparently this store hates the constitution and doesn't respect people's right to exist. They market to firefighters, EMTs, law enforcement, and paramedics, but bigotry makes everyone's jobs harder.
I cant believe your "blue lives matter" stuff. very offensive! my friends will no longer by buying their emt stuff from you!
Terrible customer service. Extremely long wait times to hear back from them. Will never buy anything from them again
Business response:
Hello Mike, We are sorry you were unhappy with your encounter. Due to the covid closures ,our agents are assisting a larger amount of calls and wait times have become longer than anticipated with the influx of calls. We do strive to accommodate all callers in a timely manner.
Great products, great prices, great service.
Asked a question a couple of weeks ago if they have international shipping, was told they are looking into it. Sent second and third message asking if international shipping is now available and had no reply. Looking for helmet and tools to be sent to UK. Bit frustrating
Great place to purchase all of your emergency or EDC gear!
Terrible customer service. No help at all and rude.
Thefirestore.com has a 2.9 star rating with 142 reviews.
Thefirestore.com is open now. It will close at 8:00 p.m.
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