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Thefirestore.com

2.9

About this business

Location details

104 Independence Way, Coatesville, PA, 19320, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.9142 reviews
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Virtual Pro Wrestling M.'s profile image
Virtual Pro Wrestling M. 
3 years ago

Garbage company. 

Jeff L.'s profile image
Jeff L. 
4 years ago

I ordered a pair of Boots from the online store on Wed. on Thursday I called to make sure it had been shipped and was told it was on hold since the shipping and billing address were not the same and they needed to verify with me. on Friday they still had not shipped my item but they said they would ship it second day air but it would not go out until Monday. On Monday they called and said again they needed to verify that the shipping and billing address were different, and It would not go out until Tuesday. I canceled the o... read more

Deren Ash's profile image
Deren Ash 
4 years ago

Don't purchase from a store that highlights racist products. Apparently this store hates the constitution and doesn't respect people's right to exist. They market to firefighters, EMTs, law enforcement, and paramedics, but bigotry makes everyone's jobs harder. 

Judith Lienhard's profile image
Judith Lienhard 
4 years ago

I cant believe your "blue lives matter" stuff. very offensive! my friends will no longer by buying their emt stuff from you! 

Mike Baughman's profile image
Mike Baughman 
4 years ago

Terrible customer service. Extremely long wait times to hear back from them. Will never buy anything from them again 

Business response:

Hello Mike, We are sorry you were unhappy with your encounter. Due to the covid closures ,our agents are assisting a larger amount of calls and wait times have become longer than anticipated with the influx of calls. We do strive to accommodate all callers in a timely manner. 

Justin Stratton's profile image
Justin Stratton 
recommend  Recommended
4 years ago

Great products, great prices, great service. 

Andy Williams's profile image
Andy Williams 
4 years ago

Asked a question a couple of weeks ago if they have international shipping, was told they are looking into it. Sent second and third message asking if international shipping is now available and had no reply. Looking for helmet and tools to be sent to UK. Bit frustrating 

Jeremy Wayne's profile image
Jeremy Wayne 
recommend  Recommended
4 years ago

Great place to purchase all of your emergency or EDC gear! 

Rodrick Terrazas's profile image
Rodrick Terrazas 
5 years ago

Terrible customer service. No help at all and rude. 

Frequently asked questions about Thefirestore.com

How is Thefirestore.com rated?

Thefirestore.com has a 2.9 star rating with 142 reviews. 

When is Thefirestore.com open?

Thefirestore.com is open now. It will close at 8:00 p.m.  

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