Theater Extras

Emmy L. 

on Citysearch

13 years ago

Customer Service Lacking, but You will Get Your $$ wort – You're right, the customer service is less than desirable. The response time isn't good, and there aren't special considerations made for long time members (I've been one for 6 years). However, I will say that for the membership fee, you do get your money's worth and I've seen so many good Broadway shows, concerts and dance performances. I would still recommend the service to anyone who asked. 

Alice J. 

on Citysearch

13 years ago

Worst Customer Service Ever – Terrible, borderline abusive communication from site. Awful ticket selection, too. 

sam s. 

on Citysearch

13 years ago

Great theater if you can tolerate abusive service – pro - an opportunity to see various theater for next to nothing. con - tickets sell out in seconds - there is very little chance you'll actually be able to get one major drawback - the administrator of this company is nothing short of abusive to his clientle - there are other companies in NYC such as play-by-play and theatermania gold that offer the same service and are appreciative of their customers - you would be wise to go elsewhere 

Dee W. 

on Citysearch

13 years ago

It's okay, I guess... – I have been a member for a year (because it's an annual membership) and the selection is sub standard...very little suitable for children and very little I want to see as an adult. For the past six months there has been nothing even remotely interesting. Customer service is responsive but I wanted to experience more theater and this didn't help like I thought it would.