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The Wellcome Practice
- Healthcare
- Dartford, Dartford
About this business
Location details
Dartford West Health Centre/Tower Rd, Dartford, Dartford, DA1 2HA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Probably the worse practice you be linked too.
The doctors are really good, getting to the doctor or working with the practice is impossible. They have an ongoing problem of not picking up the phone for hours. The practice manager ‘Heather’ is pretty much worthless at resolving the issues, complaints are ignored and not responded to within the timescales they set themselves. As a practice, Heather and her team have built a wall between the patients and the doctors. Very hard to get an appointment, they have a huge catchment in Dartford yet only release 6 or 7 appointment... read more
Really really bad. This used to be a great doctors surgery. I had surgery on Tuesday and was advised by the nurse to book a wound check at my GP, which is this surgery unfortunately. No option for ‘wound check’ on the website so I call up. I’ve now been on hold for over AN HOUR!! 26mins at ‘position 1 in the queue’ Screw the wound check, can’t seem to get one of those. I’m now becoming convinced that someone is doing this on purpose to make us want a private healthcare system…..
The receptionist are not so helpful some can talk quite harshley , also people that dont have compueters or mobile phones like the elderly how will they get appointments without having e,consult
I am giving this one star because of the receptionists. The receptionists are awful, they rush you off the phone and are very unpleasant. Also, every time I go to the GP, I see a different doctor, there’s no continuity or anyone who really knows my history, just new faces each visit. However, the doctors and nurses themselves, especially Nurse Tracy, are excellent. The reception staff really need to be addressed.
Frequently asked questions about The Wellcome Practice
How is The Wellcome Practice rated?
The Wellcome Practice has a 1.8 star rating with 84 reviews.
When is The Wellcome Practice open?
The Wellcome Practice is open now. It will close at 6:30 p.m.
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