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The Watermill
- Pool & Hot Tub Service
- Seattle, WA
About this business
The Watermill is a family owned and operated company that has been serving Western Washington since 1976. We provide supplies, service, maintenance, sales, and technical expertise for commercial and residential swimming pools, saunas, steam rooms, spas, hot tubs, jetted bath tubs, fountains, ponds, and other water features. This includes equipment, chemicals, safety & maintenance supplies, accessories, toys, games, and backyard decorations. For more information, call us today!
Location details
14017 Lake City Way NE, Seattle, WA, 98125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Terrible Service – We have tried to use Watermill for repairs twice this summer. The first time we had to call every day until we were scheduled. The second time we finally gave up and found someone else. We also use them for weekly cleaning - the kid the send is always stoned and half the time I have to call them to come back out because he 'forgets' to clean the pool.
Waited for service... – We have used Watermill in the past with no problem. This recent time, we waited for 2-3 weeks for someone to show up to repair our pump. I called to see what was going on and it turned out that they do not even have our service call logged. What a waste of time. We hired a different company now.
Dishonest and no Service I have been with WaterMill with 10 years and its professionalism and quality of service has been gradually descending and I am now looking for a replacement.We have a service contract with them to take care of our pool. They have missed a couple of services and charged us for it. The water turns green and it's easy to spot. The owner eventually not charge us but he really has an attitude.Just this week, they did it again. This time they claimed they dumped $200 worth of chemical to my pool. First, t... read more
Slow to respond and don't tell you anything. It took this company several months last winter to fix my spa. It has not even been a year and my spa is not working again. I called them a week ago because my parts SHOULD BE under warrantee. They still have not called me back as promised. They are still slow to respond. I have been stressing out all week because my spa is outside covered with snow and I cannot get any help in getting it fixed or even simple advice on what I can do to keep it from freezing since it is full of wat... read more
Non-communicative and slower than molasses – Well, it was early fall when I realized my hot tub wasn't working and likely needed repair. I did a brief search on Google and found a couple hot tub repair shops relatively nearby my house, and called the Watermill -- good sounding name for a spa repair place. This was early October. After over six weeks (not kidding) and a couple more phone calls (on my part -- they never called, not once), one of their repair guys finally came out. He left a note on my door that I needed to rep... read more
Frequently asked questions about The Watermill
How is The Watermill rated?
The Watermill has a 4.3 star rating with 37 reviews.
When is The Watermill open?
The Watermill is closed now. It will open on Monday at 8:00 a.m.
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