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The Waterford at Plymouth

3.9

About this business

Location details

2586 Valley Rd, Plymouth, WI, 53073, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.942 reviews
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Connie Jean Walkup's profile image
Connie Jean Walkup 
recommend  Recommended
4 years ago

I’ve lived here for 4 years and I love love love 💕 it !!!! The employees are so caring and friendly. I feel safe here and 5 stars to our activity director Jennie Sheldahl she is wonderful! We have lots of fun with nerf poker. 42. Blackjack. Bingo & Happy hour. Plus she always has wonderful crafts for us to do ! I’m really not good with crafts but with her encouragement and help I feel like I can make anything ! If you’re looking for a new home 

Adam Ray's profile image
Adam Ray 
4 years ago

This place is horrible, the management doesn't care about the residents at all. Maggie Quinn the Executive director only cares about her job status. I was fired after a person working in the kitchen tested postive for covid. They did nothing about it at all. There was no cleaning or anything the health department said to do. Instead I lost my job because I didn't feel comfortable being around our residents and maybe infecting everybody else. But it's all about money for this corporate place. If u have love one living here ge... read more

Diane Baierl's profile image
Diane Baierl 
recommend  Recommended
4 years ago

Great staff who really care about their residents. I am so grateful to them, especially during these rough times when we can't be there ourselves. Thank you!! 

Bill Bartlett's profile image
Bill Bartlett 
recommend  Recommended
5 years ago

The staff is totally dedicated to the residents. 

Scott Phillips's profile image
Scott Phillips 
5 years ago

From the director to most of the staff, poor quality and support is probably a compliment! Once you sign up and pay, its all down hill. And don’t try to call director for help...never returns the calls. Send your loved ones where they actually are cared for...keep shopping! 

Victoria Jones's profile image
Victoria Jones 
recommend  Recommended
5 years ago

The staff here is very caring and the management is totally hands-on. They are a happy crew, and organized an extravaganza for my mother's 107th birthday that made the local news. They are responsive not only in emergencies but for the good times as well. Can't say enough about them. 

Barbara Miller Pershing's profile image
Barbara Miller Pershing 
recommend  Recommended
5 years ago

They are very kind to my mother. She really loves it there. They have straighten out her meds and she is doing much better than she has in years. They have went above and beyond their duties for her. Shout out to all! Haven’t met one person that is not exceptional. 

Amanda Naus's profile image
Amanda Naus 
recommend  Recommended
5 years ago

I love the feeling of family and togetherness that our community offers❤ 

Rhonda Gregory Lang's profile image
Rhonda Gregory Lang 
5 years ago

under staffed and unkind to familys. nwver once did rhey ask how our mother was or reach out to say sorry to hear of her passing. 

Frequently asked questions about The Waterford at Plymouth

How is The Waterford at Plymouth rated?

The Waterford at Plymouth has a 3.9 star rating with 42 reviews. 

When is The Waterford at Plymouth open?

The Waterford at Plymouth is open now. It will close tomorrow at 12:00 a.m.  

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