This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Wash Tub
- Car Inspectors
- New Braunfels, TX
About this business
Location details
1749 TX-46, New Braunfels, TX, 78132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Wash tub has employees that steal from customers vehicles. (Shocking huh) My loss wasnt big but if you cant trust them to even be left alone vacuum your vehicle for a few minutes then why even go there to begin with. There's no telling what they make off with on a daily basis!
RecommendediTHiS PLACEFantastic service AND AWESOME CUSTOMER SERVICE
I came in to get a full detail on my wife’s car today. I checked in at 12:30 pm. They told me it would take two hours. Well I drove out at a 4:45! I had to speak to the manager “Freddy” three times. I watch them pull my car under the detail Canopy about two pm. The retailer “ Patricio” started on the car, the next thing I know was that he was gone. He was gone for over a hour. No one was working on it. I spoke to Freddie about it and he went out to look at what was going on. … See more
RecommendedTook my truck in for a wash and was very disappointed in the first pass as they tried to hand off my truck. The two gentleman that were drying my vehicle were very lackadaisical and didn’t do even a decent job at performing their job. The young man Andrew stepped up and corrected everything that was either done incorrectly or not done at all. He had such a professional and upbeat attitude. Very attentive to what I pointed out to and made sure most of everything was done right… See more
Recommendedgreat friendly service and quick
I purchased the most expensive car wash which included full service wash, wax, air freshener, inside detail and outside detail. when I checked my car the middle console was dirty, the middle seat was not vacuumed and the middle floor was not vacuumed also, the rear compartment was as dirty as I brought it in. they did not apply tire shine.. I complained and they fixed all the mistakes but I expected better service for the price I paid. Never going there again. This happened a… See more
RecommendedJudson washtub is not my usual location but I’d heard about the wonderful service compared to my closest location. The moment I pulled up, Victor greeted me with amazing customer service. He was very friendly and welcoming. Not only that, my expectations on the car cleaning was blown away. I’ll be driving the extra distance to come to the Judson location from now on.
Business response:
Thank you for your review, Katie! We are so happy to hear that you had a great experience at The Wash Tub. We hope to see you again soon!
I just took my car to get detail , I would like to say they did a very poor job of cleaning and washing my car they couldn’t even dust the Interior Or shine my tires or vacuum it right I will not advice anyone to get your car clean or wash there
Business response:
Hello Janie! Thank you so much for taking the time to leave The Wash Tub a review. We are terribly sorry for the poor service you received and would love the chance to make things right. We will send you a direct message to gather more information so we can have an Area Director reach out ASAP.
RecommendedPrices, very great work that they do
Business response:
Thank you so much for the kind recommendation, Brenda! Make sure to come back again soon.
Frequently asked questions about The Wash Tub
How is The Wash Tub rated?
The Wash Tub has a 4 star rating with 410 reviews.
When is The Wash Tub open?
The Wash Tub is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com