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The Warranty Group
- Automotive
- Chicago, IL
About this business
Location details
175 W Jackson Blvd 8th floor, Fl 11, Chicago, IL, 60604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We bought our truck 3 years ago from Steve’s Chevrolet in Chowchilla, CA. They sold us an extended wrap around warranty for a lot of money. Just this week and being out of state for this month our thermostat went out. We call First extended service corp to get the ok to take our truck in which we got the ok. After 3 days in the shop and paying for a rental car they did not want to pay some of the labor. The total was $1120 for parts and labor and they paid $490 leaving us responsible for paying $862. This company really suck... read more
First Extended Service Corporation and Portfolio RV extended service plan has no interest in helping thier customers and are an extremely unprofessinal organization. I have been on the phone for hours getting transferred from customer service to senior claims review, back and forth stating that I need to speak to the other department that they are unable to assist. After hours of this and asking for a supervisor, I was given all kinds of excuses that they were not available to take a call. Please understand, a supervisor is ... read more
La compañía es un fraude,no importa si sigues las instrucciones de su contrato,NO TE AYUDARÁN con tu reparación,aunque insistas y según revisen tu caso por segunda ocasión,MENTIRA,nunca puedes hablar con un supervisor y cada que hablas tienes que explicar toda la historia y la supervisora TATIANA nunca apareció. No estás obligado a comprar la garantía en el dealer,porque ellos TAMPOCO estarán dispuestos a ayudar diciendo que ellos solo venden la garantía y no son responsables ,FRaude,MEntiras,ENgaño, ALÉJATE ALÉJATE de esta ... read more
Steven was such a great help yesterday! The warranty company has been amazing to work with, and I’d absolutely repurchase a warranty package through them anytime. Thank you for the excellent service!
DO NOT WASTE YOUR MONEY! Avoid this company. They refused to pay for the repairs on my Can Am. I purchased this (comprehensive) extended warranty from the dealer but they denied to pay the dealership claim for the repairs. They refused to pay for the faulty wiring harness of my vehicle. The dealer that I originally purchased the service contract from felt so bad that they refunded me the contract purchase price to help me with the bill. They deserve "0" stars.
Frequently asked questions about The Warranty Group
How is The Warranty Group rated?
The Warranty Group has a 1.7 star rating with 246 reviews.
When is The Warranty Group open?
The Warranty Group is open now. It will close at 5:00 p.m.
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