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We invite you to The Villas at Northstar in the heart of Ann Arbor, MI! Whether you choose a one-bedroom or a two-bedroom apartment, The Villas at Northstar is unlike any other luxury community you've seen before. It comes with private entries, two finish packages, splendid gathering areas, direct access to nature retreats, and short rides to virtually any part of the city. You are minutes away from Plymouth Mall & the many growth opportunities offered by the University of Michigan. The homes bring you close to the reputed t... read more
2820 Windwood Dr, Ann Arbor, MI, 48105, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Favorite Apartment I've lived in a LOT of apartments... this one is hands down my favorite apartment I've ever lived in. I love my fireplace, I use it every night, and my bill has never been over $100 for gas and electric (I'm in a second floor one bedroom). The bedroom size is AMAZING, and the layout in general is just so comfortable. It feels like home and I highly recommend this apartment for anyone wanting a quiet community (not to mention the amenities available, especially the pool and grill area). I have a large stora... read more
Business response:
Thank you for the wonderful review! We really appreciate you taking the time to share your experiences living at The Villas at Northstar, and we hope you will be happy here for many years to come.
wow such a step up from our former apartment The apartments here are so nice and private, we really enjoyed having a view of the lake and trees. We moved here after living at a disastrous complex on Packard and we are so much happier. This place has definitely all got the basics covered but it also has a nice new dog park and they added pelotons to the gym. The parking spots are spacious and you get your own covered parking. The newly renovated ones are very modern.
Business response:
We appreciate your feedback and thank you for making The Villas at Northstar your home! Please let us know if there is anything we can do for you in the future. Have a great day!
No One Answer the Phone AND NON-REFUND Application Fee We have applied to this apartment and paid a total $450 application fee. However, since we paid the application fee, the local leasing office never answered the phone and no one replied our email. We have tried multiple phone calls and followed-up the emails multiple times, however, it was really HARD to connect the local leasing office. In the end, we decided not to move to this place anymore. HOWEVER, BE REMEMBER, the application fee $450 is non-refundable!!!!!!! I don... read more
Business response:
Please contact us at your convenience, we would like to talk to you further about your concerns. We can be reached at northstarmgr@livetrilogy.com. Sincerely, Matt Previch, Community Manager
Great place to live! Highly recommend for anyone looking for a nice, affordable place to live. The area is quite and close to all the essentials (Kroger, Gas, Restaurants, Gyms, Hiking trails, etc.). The amenities they offer are great (big pool, tennis courts, playground, dog park and gym even with a Peloton!) The staff are all very friendly and the maintenance team is great and always complete any requests in a timely manner. The apartments themselves are spacious and clean with big closets, fireplaces, and nice patios. Rea... read more
Business response:
Hello! Thank you for taking the time to provide feedback on your experience at Orion NorthStar. Were are delighted to hear about your positive experience! Please feel encouraged to reach out any time with questions or concerns! orionnorthstar@ram-mgt.com | 734-662-03330. - Orion NorthStar Management
Great for Graduate Students on North and Central Campus! I live at Orion and it is the perfect location for my life as a graduate student. It’s right on the bus route, has a gym and pool, and the leasing staff is always so helpful! Small and quiet community great for small families and students.
Business response:
Hello! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority, and we are committed to our customers. Its customers like you that make our job wonderful. Orionnorthstar@ram-mgt.com | 734-662-0330. – Erin S. Community Manager
Poor Management Management staff is terrible. They do not respond to emails or calls and when they finally get back to you they have a huge attitude. They try to charge top rates but the amenities are out of date.
Business response:
Hi, I'm Erin, I'm the community manager here at Orion NorthStar. We try to maintain the highest standards of service, but clearly that’s not what happened here. I am terribly sorry to hear about your negative experience. Please shoot me and email or give me a call at your convenience. -I'd like to find out more about what happened and what I can do to win back your business. Orionnorthstar@ram-mgt.com | 734-662-0330. – Erin S. Community Manager
Disappointed I would like to share our unpleasant experience with others who are looking at Orion Northstar as a potential place to live, as our experience has only gotten extremely worse. In July, when we planned to move in, our apartment was not ready on the day we were told we could move in. This created chaos with our movers and the 3rd party relocation party through my company. When we did get the chance to move in, the hard wood floors were not put in. Orion then had to postpone our move in date again so they could lay... read more
Poor, dishonest, and unfair managmenet These guys refuse to refund me 300$ as the so called "administrative fees" which they had said is refundable. I had submitted a rental application with the previous management and paid the 150$ application fees 300$ for the admin fees. I cancelled my application couple of days later and the previous management told me the admins fees will be refunded back to me. After a month I called to follow up since I did not receive any refund. I realized the entire team is changed and the new mana... read more
New fees with new property manager Pros: - Location to grocery, bus stops, north campus, the highway. - Gym. - Vicinity of natural space. - Prompt maintenance. - Very polite office staff. - In unit washer and dryer (I got lucky with new units, maybe 1 year old). - Central air. - Overall decently quiet property re: neighbor noise. - Vaulted ceiling in second story units. - Accent Wall, painted with your choice of color (from a list). - Carports. - Free help from miantence to put up curtain rods. Cons: - Noisy, old A/C. - Carp... read more
The Villas At Northstar has a 3.4 star rating with 196 reviews.
The Villas At Northstar is closed now. It will open at 10:00 a.m.
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