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The Vapor Cloud
- Vape Shops
- Sherman, TX
About this business
We have a wide selection of Premium E-Liquids and custom House Juices.
Location details
1010 La Salle Dr, Ste w4, Sherman, TX, 75090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thought I was a regular e-cig liquid purchaser but just found out my business is certainly not valued in any way here. Left high & dry w/ no resource for my liquid! I urge u to not depend on getting what you really need for vaping on a repeat basis here!
Business response:
Jaymie Reed, we are very sorry that we no longer make your favorite flavor of juice. To comply with the new FDA e-juice rules, we are no longer able to make a customized juice anymore. For your frustration and less than happy experience on the phone with us today, come see us and we'll buy you a bottle of the house juice of your choice. I'm sure we can help you find one of our house juice flavors you'll like. Sincerely, Jim Fanning
Very rude ,felt like I was a bother so left ......
Business response:
Pamela, we are so very sorry that you had this experience in our store. Please come in and we will buy you a bottle of your choice of one of our house juices. Although it won't make up for your less than happy experience at our store, it will give us an opportunity to apologize in person, and to begin to earn your business again. Sincerely, Jim Fanning
It was a Saturday they closed at 7pm. I called and said I am on my way and will be there right at 7 I only need a coil. I arrived at 6:58 and the lady was getting into her car I walked to the door (as she watched me ) pulled the handle and it was locked. I looked at her she turned her head and drove way. I don't have any need for a business that does this to its customers. Go to Texoma Vapors they will come in on Sunday if you message them on Facebook. That's how you run a small business.
Business response:
I am so sorry this happened I encourage you to stop in and give us another chance, there is a new manager and employees in the shop who are great. Please shoot us a message, we would love to earn your business back.
My favorite place to go! Best prices and customer service around:)
Don't buy anything from here they dont give you a receipt to return something you just walked out the door with. Worse shop I have been to so far!
Business response:
I'm sorry you had a bad experience with the shop. If you would please bring the item back up here and talk to me (Brandon). I will return the item.
I used to love them they shipped very quickly, now they are HORRIBLE, they don't even respond to email requests on the status of my order which is way over due. Planning on finding someone else who is reliable and honest.
I see yall cant handle the truth. So you had my review removed. Vapor shop haha ha ha
Business response:
I'm sorry, sir. Actually, because this is a business Facebook page, we are unable to remove reviews. That's what Facebook put in place to ensure that owners can't fake reviews! I'm not sure what happened to your review. It seems it was written in 2015, so it's possible it's just far down and hard to find. We value all customer reviews, good and bad. Everything helps us improve! Thank you!
Frequently asked questions about The Vapor Cloud
How is The Vapor Cloud rated?
The Vapor Cloud has a 4.6 star rating with 248 reviews.
When is The Vapor Cloud open?
The Vapor Cloud is open now. It will close at 6:00 p.m.
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