The UPS Store

Jenna Woodward 

on Google

4 days ago

Whatever you do - don't go here. It's worth the 10 extra min to go ANYWHERE else. 

Jenna Woodward 

on Google

4 days ago

I came into this location for what should have been a 2-minute drop-off: a prepaid label and a return… nothing complicated. When I explained I was returning a pair of shoes (Amazon/Shop app return, prepaid label), the employee, who told me her name was Juelle, tried to charge me $13 to put the shoe box into packaging. I’d done this exact same return at another UPS store days earlier for the exact same product and paid nothing. When I mentioned that, it turned into an argument. She then told me she wouldn’t be helping me at a... read more

Todd Stewart 

on Google

a week ago

Worst UPS Store I've ever been to and I've been to dozens. Always understaffed. Two ladies that were "working' were unhelpful, rude, indifferent and don't answer the phone even when the store is completely empty. Almost everything is self service. They even insisted that I place the package on the scale for them and wouldn't even print a drop off receipt for me. The answer to everything is "use the self service kiosks." Unfortunately it is right across the street from my apartment so I am subjected to this almost every week.... read more

Ashley Singer 

on Google

a week ago

I have been going to this one for a while and had never had any issues until just this last week. I had to drop off an AT&T router by a specific date (and I did literally 4 days before the date) or else I’d get charged by AT&T if it wasn’t sent out by that specific date. The girl at the front counter was rude when I asked her to repeat what she had asked me because I hadn’t heard her, so we had an awkward rude exchange. Now I have the receipt that shows gave it to UPS before the date, but I said to myself as I left that I’ll... read more