This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
The UPS Store
- Consumer Services
- Latrobe, PA
About this business
Location details
1070 Mountain Laurel Plaza, Latrobe, PA, 15650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They have a smartazz punk guy working the counter who is arrogant and disrespectful. Should be fired.
I’ve had consistently great experiences at this UPS Store when shipping packages. The staff are incredibly friendly and helpful, especially when I have questions about selecting the right package size for my items. The shipping process is smooth and efficient, and I really appreciate their patience and professionalism. I’ll definitely continue coming back to this location for all my future shipping needs!
It's been about a year since I've used the UPS Store because of the lousy customer service. Went in today...should have continued using Send it Packing Plus. The customer service at the UPS Store is horrible!
1507 E. 53rd St Chicago, IL 60615 I have been a loyal UPS customer and mailbox holder for over four years as a business owner. Occasionally, when I pick up my packages, one or two may be accidentally left out of the bag. Typically, when I call to report a missing package, it's located shortly after. However, a few days ago, I experienced a more serious issue. I picked up over 15 packages, and when I got home and sorted through them, I noticed one was missing—an item from Nordstrom. I immediately called the store multiple t... read more
Regarding the UPS office in Fairwood: I thought I had noticed inflated pricing since this office changed hands a few months ago. Today I was mailing one pair of earrings to California and she quoted me a $28 price using UPS and a $22 price using USPS. I drove down to the post office who mailed them for $5 and change. I’ve used this UPS office for 22 years but now I did not trust it anymore and will simply wait in line at the post office in future.
I was driving to the Amelia store on December 23 near closing time. I was 2 miles from the store at 6:53 and they close at 7. I called the store to let them know I was on my way and would be there right at 7 and asked to ensure someone would be available. The unenthused guy who answered the phone was quick to say that without any customers in the last 30 minutes, his manager instructed him to "close the store right at 7 because of Christmas tomorrow". I gently reminded him that it was only the 23rd, that I was really hopin... read more
The worst UPS store ever. Untrained help. Manager was not much better. Disorganized and inaccurate.
Super fast and friendly! Joe and Tim was awesome!"
Frequently asked questions about The UPS Store
How is The UPS Store rated?
The UPS Store has a 4.6 star rating with 276 reviews.
When is The UPS Store open?
The UPS Store is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com