The UPS Store

Selina H 

on Google

5 days ago

Terrible customer service. Unknowledgeable staff. The remodel is pretty. That’s the only good thing going for this place. 

Lauren 

on Google

6 days ago

Strongly recommend avoiding this location: extremely poor customer service from Grishma. My package was not delivered. When I called to ask why it was being rerouted, Grishma told me that UPS allows up to three delivery attempts, but that my package would only be attempted once and that my address had been removed. This contradiction made no sense. I explained that I have a newborn at home and I do not have the means to pick up the package, but she repeatedly stated that she could not help me. When I asked to speak with some... read more

Lauren 

on Google

6 days ago

Strongly recommend avoiding this location: extremely poor customer service from Grishma. I received a notification that a delivery attempt had been made despite being home the entire time and having my door code listed in the delivery instructions. When I called, Grishma told me that UPS allows up to three delivery attempts, but that my package would only be attempted once and that my address had been removed. This contradiction made no sense. I explained that I have a newborn at home and I do not have the means to pick up t... read more

Judith Marie Leavell 

on Google

3 weeks ago

The staff here(Askash, Kevin, and Jenny) are very efficient and customer service friendly. Grishma, I didn’t forget that you patiently check to see if the mail has arrived when I call. I have rented a box at this location for over four years. This isn’t the staff I first started with , but they’re best so far. You guys are awesome and HONEST!!!Thsnks for the great service. 

K A 

on Google

a month ago

I really appreciate the great customer service and kindness I receive at this store. There is a parking lot in front of the store which is so helpful.