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The UPS Store
- Consumer Services
- Chicago, IL
About this business
Location details
917 W Washington Blvd, Chicago, IL, 60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I used to love this location when it had the old manager and staff. Unfortunately, since the change in management, the experience has gone downhill fast. The new manager and staff come off as arrogant, unhelpful, and clearly selective about who they choose to assist. It’s especially disappointing to witness this kind of behavior in a place where the staff themselves are minorities. Customer service used to be a strong point here — now it’s nonexistent. Bring back the old team, because this “new” one is absolutely not it.
Jessie was extremely helpful and friendly! I love going to this UPS. They are so fast and much better than their competition In so many ways.
I rarely do any reviews, but service in this UPS location is always so good, the stuff is very nice and helping. These guys deserve more than 5 stars!
The best multi-functional, indispensable neighborhood joint. Kind and efficient people, the whole store has a great vibe, clearly well managed and cared for. I come here a few times a week for various reasons - sending documents, Amazon returns, notary.. every time In and out in minutes and with a guaranteed smile on your face. I love when big companies do modern business in the old fashioned, heart felt way, and the manager here, Tigliath, certainly shows a great example of that here.
Max at UPS was great. He was friendly, helpful, and made the whole process really easy. Everything was handled quickly and smoothly, and you can tell he actually cares about doing his job well. Definitely appreciate the good service.
Frequently asked questions about The UPS Store
How is The UPS Store rated?
The UPS Store has a 4.6 star rating with 395 reviews.
When is The UPS Store open?
The UPS Store is open now. It will close at 7:30 p.m.
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