The UPS Store's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The UPS Store

3.6

About this business

The UPS Store #5428 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Grand & Ogden In The N Community Ctr Next To Starbucks. 

Location details

516 N Ogden Ave, Chicago, IL, 60642, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.689 reviews
Select a rating
Toni's profile image
Toni 
on Google
3 weeks ago

Terry, the owner, was just outrageously rude to me. TWICE today he ordered me out of the store because I complained that Erika said she was sending my letter to the Chicago courthouse. I sent it certified, yet mysteriously it never made it there and I never received a receipt from the Couthouse. I gave him time to calm down and came back a couple hours later. He accused me of using the "f" word, which I, of course, did not do. He acted like he didn't know me even though I've been using this UPS store for the 20 years I have ... read more

Kevin Schmidt's profile image
Kevin Schmidt 
on Google
a month ago

Showed up at 7:55 now the current time still closed. Happen before at this branch 

Jasmin Arneja's profile image
Jasmin Arneja 
on Google
a month ago

Super pleased with the service and professionalism! I worked with David on packing and shipping a ceramic art piece. He was great with the communications and patient with my questions. The packing is secure and professional. I really appreciate the double packing and padding. The piece arrived in great shape. I would definitively use their services again! 

Brandi D.'s profile image
Brandi D. 
on Google
2 months ago

The customer service was AMAZING!!!! The ladies here the day i visited this location were Erika and Quinn. They were both super kind and patient. I had my young daughter with me and they were so nice to her. I will return again!! THANK YOU FOR AMAZING CUSTOMER SERVICE!!! 

jake bens's profile image
jake bens 
on Google
2 months ago

Dropped off a shoe box at this store to ship out with my prepaid label and everything, and my package was all destroyed and messed up during transit where now the company won't refund me anymore. Disappointed in this ups store as I thought it would be a smooth transaction of return, but ended up not getting my money back. Watch out if you are shipping a shoe box, make sure you have it in a box before you shipping box to prevent loss of your item. 

View all google reviews

Frequently asked questions about The UPS Store

How is The UPS Store rated?

The UPS Store has a 3.6 star rating with 89 reviews. 

When is The UPS Store open?

The UPS Store is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com