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The UPS Store

2.3

About this business

The UPS Store #3173 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 1/2 Blocks North Of North Ave. 

Location details

1658 N Milwaukee Ave, Chicago, IL, 60647, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 2:00 p.m.
2.3181 reviews
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Chris Sergio's profile image
Chris Sergio 
on Google
8 months ago

As others have said, this store is no longer franchised by UPS and is not listed on the UPS website. They have the signage up but UPS is not picking up packages. Their systems are frequently "down". The guy inside yesterday was on his phone and very rude, not even taking a pre-labeled package. I won't be going here again. Look at the other reviews and reddit, as this location didn't renew their UPS license but continues to operate in some shady manner. 

Jonathan Stiles's profile image
Jonathan Stiles 
on Google
8 months ago

Not a UPS store. Same owner as the California “store” and they are only open because of contracts with mailboxes on site. They won’t tell you anything if you ask, and act like they just can’t scan or print anything because their “system is down”. Months and months of that excuse. Not UPS employees, not anything UPS about it. Don’t waste your time. 

Ashley C's profile image
Ashley C 
on Google
8 months ago

This is not a UPS store 

Airis Cervantes's profile image
Airis Cervantes 
on Google
8 months ago

I went to drop off a package and the employee at the counter that works Tuesday from 3 to 4 was beyond unhelpful. He basically said the scanner was down and proceeded to give me attitude when I asked where else I could go. Do not go to this location if avoidable. This man should not work there. 

zlrobin1's profile image
zlrobin1 
on Google
8 months ago

Went in yesterday and asked to do a return for shipping. He came out and said he can’t do that. I asked if this location no longer does this service and with the biggest and ugliest attitude, he said, “it’s like when you vote. If the system is down, you can’t do it. So you can’t do it.” And I said, “oh, sorry. I didn’t see a sign when I came in.” And he just said, “I don’t have to do anything for you.” And was so mean and disgusting. Not sure what his problem was, but he was having the worst day and I must have walked into i... read more

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Frequently asked questions about The UPS Store

How is The UPS Store rated?

The UPS Store has a 2.3 star rating with 181 reviews. 

When is The UPS Store open?

The UPS Store is closed now. It will open at 8:30 a.m. 

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