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The UPS Store

4.7

About this business

Location details

1751 W Howard St D, STE D, Chicago, IL, 60626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7710 reviews
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White L.'s profile image
White L. 
a week ago

Always super friendly Service absolutely enjoy going into this store. Appreciate the hard work and just the friendliness. 

Melissa A.'s profile image
Melissa A. 
2 weeks ago

Came in today at 2pm. I would give this location ten stars if I could, except for one employee. Nora and the rest of her team are top notch professionals who provide excellent service. Today I came in to pick up my packages after getting an email they were in ( I am a mailbox holder) and the clerk who was assisting me was giving me packages with my box number on them and someone else's name. I pointed this out and said they needed to be more careful. I asked if Nora was in, he said she was not. I figured as much as Nora is a... read more

Jim C.'s profile image
Jim C. 
3 weeks ago

Friendly and professional no wait time. 

The A.'s profile image
The A. 
3 months ago

Not sure who the new owners are but the fat white girl with the glasses needs to do her job! Each time I wait in line to bring an already labeled packed in, she quickly snaps "you know there's a machine that you can return this package at...yada yada" My reply "I don't work here". Not sure why she feels the need to say this to customers. She rudely said "It's not my job". Oh really? The label is a UPS label, so ummm it IS YOUR JOB FATTY! She needs to be reprimanded or fired. The place will operate a lot better without la... read more

Eliza's profile image
Eliza 
5 months ago

Inserted a regular basic white envelope in a small basic bubble wrap going to Maui and UPS on Victory bl and Coldwater wanted to charge me $174.00 to mail. I thought that was a mistake, asked clerk again and yes, it was $174.00. Went to the post office next day because they close at 3:00 on Bellingham and Victory Bl, they charged me $8.00. To help you with your email to get a barcode, went up from .25 to $2.00 to $5.00. To save money, learn to do this yourself. I was watching and the next time I’m saving 5 dollars that took ... read more

helena m.'s profile image
helena m. 
6 months ago

Rude rude rude. Don't go there. 

Patrick O.'s profile image
Patrick O. 
7 months ago

They have a smartazz punk guy working the counter who is arrogant and disrespectful. Should be fired. 

Pauline's profile image
Pauline 
8 months ago

I’ve had consistently great experiences at this UPS Store when shipping packages. The staff are incredibly friendly and helpful, especially when I have questions about selecting the right package size for my items. The shipping process is smooth and efficient, and I really appreciate their patience and professionalism. I’ll definitely continue coming back to this location for all my future shipping needs! 

Amy O.'s profile image
Amy O. 
9 months ago

It's been about a year since I've used the UPS Store because of the lousy customer service. Went in today...should have continued using Send it Packing Plus. The customer service at the UPS Store is horrible! 

Frequently asked questions about The UPS Store

How is The UPS Store rated?

The UPS Store has a 4.7 star rating with 710 reviews. 

When is The UPS Store open?

The UPS Store is closed now. It will open tomorrow at 9:00 a.m. 

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