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The UPS Store

3.7

About this business

Location details

6321 W Dempster St, Morton Grove, IL, 60053, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.7128 reviews
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Alila Hollander's profile image
Alila Hollander 
3 weeks ago

I scheduled an appointment for a passport photo 3 days ago for 9am today. Arrived on time only to be told the person who takes photos doesn’t come in until 9:30/9:45am and that I should come back. What is the point of asking customers to schedule an appointment if you’re not going to honor the time? Walgreens took me in as a walk-in without any issue. 

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Nikki Schulte's profile image
Nikki Schulte 
3 weeks ago
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Krys's profile image
Krys 
a month ago

February 14th 2026 I went to the UPS Store with three large boxes full of Amazon returns. There were a lot of clothing items — many from the same brand but in different sizes — so it took me some time to carefully match each item to the correct return and generate the proper barcode. As I generated each code, I would walk up to the counter, have it scanned, and then step back to a table so I wouldn’t interfere with anyone in line. I was trying to stay organized and not hold anyone up. I had two pairs of the same shoes in dif... read more

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Bhargavi Patel's profile image
Bhargavi Patel 
2 months ago
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tyler gates's profile image
tyler gates 
2 months ago

The customer service at this store is the best. The guy there is always very calm & professional. I leave motivated to have this level of professionalism myself. God bless this guy. 

Frequently asked questions about The UPS Store

How is The UPS Store rated?

The UPS Store has a 3.7 star rating with 128 reviews. 

When is The UPS Store open?

The UPS Store is closed now. It will open tomorrow at 8:30 a.m. 

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