This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
The Top Shop Inc.
- Consumer Services
- London, ON
About this business
Location details
502 First St, London, ON, N5V 1Z3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We recently purchased kitchen countertops through Home Dept Woodstock and can't as of yet comment on the durability or longevity of the countertops themselves but would like to give 5 stars to the installer Shane. He was great to deal with and went over and above doing his job.
Absolutely the worst experience I’ve ever had with a supplier or contractor. We purchased a laminate countertop through Home Depot, which was manufactured and delivered by Top Shop. Within less than two months, the countertop swelled and bubbled, despite the kitchen still being under renovation and no water exposure from use. Top Shop refuses to take responsibility, claiming “moisture damage” and denying warranty coverage. Home Depot also deflects, even though they are the point of sale. This product has not even been put to... read more
I ordered counter tops from Home Depot which were then passed on to The Top Shop. Quite obviously, customer service has taken a nose dive in the last 5 years, and this company didn't disappoint. I told the agent at the store, specifically and multiple times during our conversation that I would not be home to accept my delivery before 12:30pm, and could not take an entire day off work to wait at home for a delivery that could take place at any given moment. For some reason, that was just the end of the conversation - like The... read more
Update 2025: We needed our granite recut as part of a renovation. The stone itself is still beautiful, 15 years later! I contacted The Top Shop for help, confident they would be there to help me out. Surprisingly, the response was “we will have to decline this service as it is not something that we are currently able to complete”. Apparently it is more profitable for them to sell new product than to support old customers. Fortunately, I was able to find a (highly rated) independent stone contractor to cheerfully take on the ... read more
The installer was pleasant. But the countertop was not installed properly. Possibly due to improper measurements or cutting. Trying to get a hold of this company is imposdible due to the fact that their phone. # is linked with a solicitor who can't even give you the proper phone #. Very inconsiderate
Frequently asked questions about The Top Shop Inc.
How is The Top Shop Inc. rated?
The Top Shop Inc. has a 2.8 star rating with 63 reviews.
When is The Top Shop Inc. open?
The Top Shop Inc. is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com