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The Tile Shop
- Retail
- Sterling Heights, MI
About this business
More than 4,000 quality tile and natural stone selections gives you virtually endless options to create new rooms or upgrade existing ones. In addition to the tiles, we also offer coordinating finishing pieces and installation materials to put the perfect final touch on any project. Both online and in-store, you can see our most popular tiles in real-life settings, so you can visualize how the products will look installed. We offer free design services to all our customers. Our dedicated professionals are ready to discuss yo... read more
Location details
7900 19 Mile Rd, 19, Sterling Heights, MI, 48314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I don't believe you! I recently designed two houses in the great falls. I didn't know anything about the tile shop til three months ago. I was told by a friend to go to their store. I went there, and I got to say WOW! I've never seen anything like anywhere! they had a HUGE selection! I worked with different people there since I had two projects and they were really knowledgeable! and I must say, they knew what they were talking about! I learned so much from them that I didn't know and I've been designing houses for years. I ... read more
Great Service and Selection We were refered here by our granite contractor. We went on a Thursday and were met at the front counter by two people. The salesperson my contractor recommended immediately waited on us. She gave us great service and after 90 minutes of comparing different set ups we placed an order. We were told it would be there Tuesday and it was. We had extra material and they promptly refunded our money.
more for designers Went we were just starting out on our "tile journey" and really felt out of place because of our lack of experience. It appeared to be a very nice tile store with many gorgeous selections. Probably more of a shop that deals directly with designers rather than lay public / inexperienced public. So if you know what you are doing, it's worth a stop.
The Tile Shop... not the greatest We recently built a home and were in need of a lot of tile (kitchen, 4 bathrooms, tub & shower surroundings) so we checked out the Tile Shop.. this shop is located in a business district and there are at least 3 tile shops located within a block or two for one another, stiff competition in my opinion.. but we went to this store and the one right next door and upon walking in here were amazed, it's really clean, a large store with a large selection.. but the downfall was that there was very l... read more
Tile Shop Full of Promises Though they have a wide variety of products- the availability to obtian the product is a different story. The sales department is compared to an used car dealer - how great everything is until you get it off the lot. I needed a large portion of product - the Tile Shop only had half my order available but reassured me the truck next week will have my balance. Next week came and past with no product - The snake oil salesperson kept telling me "next week for sure" - This went on for 2 MONTHS. No apolo... read more
WORST SERVICE i went there to buy tiles for my pool and the colors i got were bright when i saw it on the samples and then when they got to our house the color of the tile was a different shade of blue and then i went back there and nobody was coming up to me and saying whats the problem and plus they have BAD service my opinion DONT GO THERE!!!!!
Poor Customer Service The staff here have no understanding of what customer service means. I came in for the first time with my two young kids looking for grout and caulk. Not one staff member approached me to ask if I needed any assistance. It took a long time to even find someone willing to help me. When I did, he just quickly showed me where the caulk is located when I really needed some assistance choosing the right products/colors, etc. It then took me another 10 minutes to find someone to show me where the unsanded gro... read more
They hire people advocating the murder of people. GROSS, you should make your employee Steve Herbert take off that he works there since he's advocating killing of American citizens.
RecommendedWe searched at several tile shops, and are so glad we tried one more instead of settling for less than what we wanted. Victor Carnago was friendly, knowledgeable and easy to work with. He listened to what we wanted, showed us options we hadn't considered, and then used our feedback to help us narrow down to exactly what we wanted. He helped us pick the perfect stone for our kitchen backsplash, and we could not be any happier with the outcome. Thank you Victor! Highly recommend The Tile Shop, and if you need help findingthe r... read more
Frequently asked questions about The Tile Shop
How is The Tile Shop rated?
The Tile Shop has a 4.2 star rating with 404 reviews.
When is The Tile Shop open?
The Tile Shop is closed now. It will open tomorrow at 11:00 a.m.
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