The Terraces at Kingwood Town Center

Lacey Gregorie 

on Google

3 weeks ago

My mom had lived at terraces kingwood for 2 years now. She loves it there. In the last year since the new management has come in the staff all seems happy to be there and all seem to enjoy interacting with each other and residents. Prior to last year, it felt like there was a big rain cloud over the building, but more recently I have seen more out of the team there than before. Julie and Brittany have made a wonderful addition to the place, both of them have been so kind and helpful to my mom, I know she can be a handful som... read more

Lori Hicks 

on Google

a month ago

My sister lives here and loves it, however if you want to speak to the director she will refuse your calls and never call you back, if you want to know about your loved one, good luck, because the staff won't tell you, no matter how many times you call. Poor staff management, no wonder it changes ownership so many times. If you feel comfortable with dropping your loved one off with no updates from staff, good luck with that. Very unhappy myself! 

Tracy Shannon 

on Google

2 months ago

Staff is amazing but the management company needs to get the elevator working in the front, it has been OOO for a month. The carpets are filthy. My parents are unfortunately focused on this. Some residences have an odor that extends into the halls. The dining room has great food but my parents complain that there are fruit flies. Food is great. Service is slow. They should replace carpets with darker carpet bc scooters and spills have stained their carpets. The activities for residents are creative and plentiful. I wish ther... read more