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The Terrace at The Glen
- Queensbury, NY
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Location details
71 Longview Drive, Queensbury, NY, 12804, United States
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Everyone was extremely helpful and a very positive experience. From the front office person, Hannah and the telemedicine provider were very friendly, efficient and professional. Hannah was went out of her way to set up a telemedicine visit to speed up our visit which went off without a hitch. When our original pharmacy could not fill our prescription I reach out to Hannah and she quick arranged to have a script sent to another place. I would highly recommend this location.
Brusque, assembly line service. They never pick up their phone.
Brusque service, assembly line. They never pick up their phone.
My husband had a HORRIBLE experience at this place. I do NOT recommend becoming a patient there. It is HIGHLY dysfunctional, unprofessional, and uncaring towards patients. Here is a list of some examples of what happened: 1) They were at least 10 days late on more than one test result and never responded when my husband asked where they were. 2) The receptionist, Jessica, mistreated my husband and refused to give him information about what was going on with his test results and what the next steps were. She also lied about... read more
As dysfunctional as I have ever experienced. Poor patient service, huge wait times, unresponsive to calls, snarky support staff.
My father has been there for over 3 months and during that time he has contracted pneumonia 3x which is ridiculous. He came to be weaned off the ventilator which they did an amazing job but now everything is going to hell in a proverbial hand basket. This last round of pneumonia almost cost him his life. The care up to that point had been very good. Now, in the "home stretch" they are not meeting even basic needs. He is left in bed and no one comes in for hours at a time. He has urinated all over himself because no one will ... read more
The place is great. My TBI (traumatic brain injury) and broken femur, arm, sternum etc was well taken care of by the staff and doctors. The food is well...hospital food. Some you can stomach if hungry enough and some you can pass on. 4 Stars for their good service
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