The Swineshead Medical Group

James Smith 

on Google

6 months ago

Used to be able to get advise and appointments using the NHS app now I can only request repeat prescriptions why is this as the receptionist I spoke to seemed clueless no I don't want to sign up to your website, I want the app to work as it should 

charlotte Lynn 

on Google

7 months ago

I have experience of the surgery for my step kids and everyone i dealt with was brilliant. Having now moved to the areas i have become a new patient and sadly the experience has not been good. Firstly a medical review appointment was booked without any correspondence or explanation - for a time i couldn't make. I called and rebooked - however all text communication didn't update and i had no idea which appointment would happen. The person who did the medical review had no idea what the appointment was for and seemed more con... read more

Larraine Turner 

on Google

7 months ago

Staff are lovely and friendly, always warm and clean. It is difficult to make an appointment to see a f2f doctor, but that's an issue with all surgery. Always clean and tidy 

Heleena CW 

on Google

8 months ago

Having lived in many cities, to be able to call and get straight through to reception is now gold standard for GPs. Never a long wait on the phone, always called back or asked to come in the same day. Easy to book in for tests & booked appts are not a long wait at all. I can assure you, we are lucky compared to my previous GPs in Nottingham, London and Berkshire.