The Sutherland Hospital Emergency Department

carol colusso 

on Google

3 weeks ago

Absolutely appalling! Took my husband here today who was suffering severe back pain and could hardly walk. After a 3 hour wait a patient liaison officer came over and asked how he was... Still I a lot of pain. When I asked her if the wait will be long she said yes but would not give us a time frame. Another 2 hours passed, my husband was in so much pain and very agitated. A nurse came around, we were still in the waiting room, took his BP, said you have a long wait in front of you, maybe you should try to see your GP. She sa... read more

yara mekhamer 

on Google

3 weeks ago

One of the hospital clerks she looked about 65 years old, short female in the emergency department, standing outside that handles admin and check in. I walked in to see my 13 year old sister who was bleeding in the children’s sector and was let in by my mum, she continued to follow me and gave me disgusting attitude about “I’m handling what you just did, next time you need to tell me,” absolutely blowing steam and rolling her eyes. She proceeds to sit with the nurses knowing damn well she belongs outside with the admin team ... read more

Maison Stevens 

on Google

6 months ago

Super busy under staffed so quick to rush people home … but my real gripe is public hospital And they don’t even have a water dispenser in the emergency ward , not sure the reasons oh I get the reason they want to charge you $5:30 for a bottle of water via the vending machine ! Give yourself an uppercut !! 

Maison Stevens 

on Google

7 months ago

Super busy under staffed so quick to rush people home … but my real gripe is public hospital And they don’t even have a water dispenser in the emergency ward , not sure the reasons oh I get the reason they want to charge you $5:30 for a bottle of water via the vending machine ! Give yourself an uppercut you mugs 

Dylan Yang 

on Google

7 months ago

The reception staff at this hospital’s emergency department showed no respect at all for patients. My kid was bleeding continuously, and when we asked how long the wait would be, we were told it could be up to 2 hours and 40 minutes. We waited for more than three hours. When I asked again how much longer it would be, I was told they didn’t know, and that waiting over three hours was normal — even when a two-year-old child is bleeding, hungry, and not even given water. There was absolutely no sense of care or compassion on th... read more