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The Summit Federal Credit Union
- Finance
- Penfield, NY
About this business
Our Penfield branch is conveniently located on the North side of Rt 441 across the street from Wegmans Plaza. You can visit a teller six days a week or get easy access to our 24 hour ATM and night deposit box. We provide checking and savings accounts, credit cards, and mortgage products for all of your financial needs.
Location details
2146 Penfield Rd, Penfield, NY, 14526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This place is HORRIBLE . My father ( and mother ) have been members since 1958 at the original credit union before it even became summit . We Lost my mom 6 months ago very suddenly. I’m on my mom’s accounts and went into the credit union 2 days after she passed . The manager was nothing but rude and was not at all empathetic to me . Just horribly rude. Recently, about 6 months after i was there, My 90 year old dad went in to open an estate account so he could deposit some checks that were in my mother’s name . He was never g... read more
I have to say that this is a horrible Bank . My sister does all of her banking at summit. My sister is elderly somehow somebody got her card information and was trying to make withdrawals these people have a fraud department that does nothing but tell you that someone's taking money out of your account you don't have to be a rocket scientist to get online look up your account see that someone's taking it they flagged your account but do nothing for her they never follow up with her to tell her who's taking the money they kee... read more
I have to say that this is a horrible Bank . My sister does all of her banking at summit. My sister is elderly somehow somebody got her card information and was trying to make withdrawals these people have a fraud department that does nothing but tell you that someone's taking money out of your account you don't have to be a rocket scientist to get online look up your account see that someone's taking it they flagged your account but do nothing for her they never follow up with her to tell her who's taking the money they kee... read more
Only have been having problems the last few years with the bank tellers, management usually never gives me a problem. Today my experience with a bank teller was like none other. I will not go into detail but she needs to stay in her own lane. Never in my life have I had a bank teller question me and scold me over something that was none of her business when I provided proof of everything she needed to be able to access MY OWN BANK ACCOUNT without her even having to ask me, and the kicker was I was only trying to make change.... read more
Apparently you cannot go to this bank to get change. I needed $50 ones for a market and she suggested I go “anywhere, like Wegman’s, honestly.” You want me to ask the cashier at Wegman’s to give me $50 ones? Her answer should have been, “you can go to ANY OTHER bank, cause that’s what I did and apparently, asking a bank for change is not unordinary… I also probably wouldn’t have even bothered with this review had the other lady at ESL not just been incredibly nice and helpful. I actually need to open an account closer to hom... read more
Frequently asked questions about The Summit Federal Credit Union
How is The Summit Federal Credit Union rated?
The Summit Federal Credit Union has a 3.2 star rating with 14 reviews.
When is The Summit Federal Credit Union open?
The Summit Federal Credit Union is closed now. It will open at 9:00 a.m.
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