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The Spa at Four Seasons Resort Rancho Encantado Santa Fe
- Wellness
- Santa Fe, NM
About this business
Location details
198 NM-592, Santa Fe, NM, 87506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I had another bad experience with the spa. I had made a reservation and wanted to change the time. I sent two emails to the spa requesting the change, but no one ever replied. Finally I called them and cancelled the reservation and also told them that this kind of lack of customer service is most definitely not up to Four Seasons five-stars standards. But there was zero attempt at guest recovery. I am very familiar with Four Seasons and have stayed with them at various locations around the world. But the Four Seasons in Sant... read more
We had a wedding here. They ruined our flowers by putting them in freezer. They dropped my daughter the bride in the service quarters and she got her dress dirty! It slightly rained and didn’t offer to take guest to lobby and only passed out 3 umbrellas. Mind you we only had 20 guest. We had 9 of 20 guests fall in the cracks because it’s gravel and not concrete in the pavers outside. Our grandmother was seriously injured because your heels get caught in the cracks. Over all a horrible experience. Service was terrible. Some h... read more
Went there to have massage with my 2 daughters. Very disappointed. In the reception area of the spa. The staff asked what size of slippers you wear? I said medium. Then she asks “ can you wear small?” I said no. Then she went back to get me a medium. I thought to myself, she wants me to wear a small so she does not have to go inside to get them? She has such insincere smile on her face. The massage therapist is nice. However, the massage was not good. She asked how was the pressure? I told her “I can take deeper “. Then she ... read more
Pictures speak for themselves 🤢
Frequently asked questions about The Spa at Four Seasons Resort Rancho Encantado Santa Fe
How is The Spa at Four Seasons Resort Rancho Encantado Santa Fe rated?
The Spa at Four Seasons Resort Rancho Encantado Santa Fe has a 3.1 star rating with 16 reviews.
When is The Spa at Four Seasons Resort Rancho Encantado Santa Fe open?
The Spa at Four Seasons Resort Rancho Encantado Santa Fe is open now. It will close at 6:00 p.m.
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