The Sound Room

Chris Strachan 

on Google

3 months ago

I have been dealing with Mark since moving to Vancouver back in 2017 when he was located in Kitsilano. His depth and breadth of knowledge is unmatched in my experience buying audio equipment (I went back to vinyl around 2000 and haven't looked back). His latest store on Burrard is a must visit. On a number of occasions I have taken his recommendation and ordered equipment without hearing it in advance. I have never been disappointed. He also gets some amazing used equipment on consignment. I bought an AVID phono stage at a f... read more

Harry Dosanjh 

on Google

a month ago

Known Mark in UK since mid 1980’s as my Mission Speakers Account Manager; then met him at circa Millennium in Canada ( What A Small World, Hey!) He has Handled products from The World’s Best Producers and He’s “my go to guy”, when i, even after 40 years, Need Advice…. Thanks for Everything Mark 

Greg Sullivan 

on Google

6 months ago

Mark and the staff at The Sound Room are exceptional in every regard. They are friendly, patient, thoughtful, responsive, extremely knowledgeable, and a true pleasure to work with. They take great time and care to determine your audio needs, budget, room constraints, and aesthetic preferences and then work with you to choose the best fit audio components based on their extraordinarily deep experience and expertise. On installation Mark and staff went the extra mile to ensure everything fit perfectly in our sound room and the... read more

James Possee 

on Google

6 months ago

Back in August I reached out to The Sound Room for a replacement remote for my Yamaha amplifier (which I had purchased from them) that I misplaced. After two unanswered emails, I started calling. I was told that Mark was the person to help me, and after leaving three messages over several weeks for him to call me back, I finally expressed my frustration with him not getting back to me. Turns out I was speaking with his son, who was great, and got Mark to call me back later that day. Mark was apologetic and owned up to "drop... read more

Chris Dell'Agnese 

on Google

3 years ago

Fantastic experience purchasing from The Sound Room. Mark was and has been a pleasure to talk to and work with throughout the transaction and even after. He took the time to answer any and all questions I had as we were making a deal from out of province. Shipping went off without a hitch and arrived perfect. This was my first experience dealing with Mark and his team but it will not be my last! Thanks again Mark!