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The Smilist Dental Fishkill
- Dental
- Hopewell Junction, NY
About this business
Location details
1989 NY-52, Hopewell Junction, NY, 12533, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely HORRIBLE service. DO NOT GO HERE YOH WILL BULLIED BY A GROWN MAN. I’ve been going to this place for over four years and they’ve just gotten progressively worse. Every time I would come in for dental work I would have to get re-examined and fresh x-rays for the same exact teeth. No cleanings, no fillings, nothing. I would be put in the chair and they would tell me which teeth were bad. When I would then ask how do we move forward with treatment, I was almost always given the same answer; “oh, well the next time... read more
This dental office was fabulous until they got absorbed by Smilist. Now that a dentist has retired it has gotten worse. Lost appts, no call backs, can’t get to a live person during normal business hours. This was a happy place, no longer.
If it wasn’t for Terry (Vice President of Encore Dentals in NJ, PA & DE) I don’t know what my son would have done over the winter break as he was in agonizing tooth pain. Terry was absolutely phenomenal. She even checked in with me multiple times to see how everything was going with my son making sure he got the first available appointment Monday absolutely phenomenal if I could leave 10 stars ⭐️ I most definitely would ! A++++++
I would have given them a glowing 5 star review Had I not been treated so poorly by billing manager. I started orthodontist care with them in 2023 and have nothing but wonderful things to say about Dr. Brinkerhoff and is assistants. The front desk representatives are friendly and knowledgeable and accommodating with scheduling. If you have insurance issues, then I would NOT trust this practice, solely because of the billing dept. my self and daughter started care under Cigna (that fully covered orthodontic care) and once c... read more
I would not recommend this place to anyone. They could not have a more unfriendly and disrespectful group answering the phones to book appointments and even worse when you go there in person. The dental staff are not much better. They really need to train their employees how to work with the public. I’ve heard so many complaints from others who had the same experience.
Outrageous prices, slick misleading "savings" plans, inexperienced employee (not owner) dentists. My experience was more painful than a root canal without novocain. They post obscenely high prices to get you to pay $300 to join their "savings" plan. After applying the 30% plan discount the prices go down to merely unconscionable. I went to a simple deep cleaning. At the first appointment I was charged $664 which means the original charge was $863, which seemed high but acceptable. I waited more than 30 minutes to get the c... read more
Title: A Disappointing Dental Experience Rating: ★☆☆☆☆ (1 star) My experience with this dental office has been nothing short of frustrating and disappointing. Let me walk you through the steps: **Step 1: Booking the Initial Visit (10/23)** I booked my initial visit on October 23rd for a broken tooth, thinking I was taking a step in the right direction. The next day, on October 24th, I eagerly visited the dental office. **Step 2: The Diagnosis** The dentist recommended a root canal and a crown. Unfortunately, my dental in... read more
I had a horrible experience at the Smithtown Smilist Dental and would not recommend them to anyone. My 89 year old mother had an appointment last Friday December 2nd at 1:30 pm as we were getting ready to leave for the appointment they called to cancel 45 minutes before the appointment saying the teeth where not delivered. The office manager Gina was out for the rest of Friday and would not call me back. I called 3 times and another office to find out what happened, finally it took them til Tuesday to tell me that the tee... read more
They did a bait and switch on me. They said the surgeon takes my plan. I called and asked are you sure he takes my plan and they said yes but when I was examined they say you need this and that but he doesn't take your plan but we can work something out. When I complained they said oh we will talk to the girl you spoke to. BS.
Frequently asked questions about The Smilist Dental Fishkill
How is The Smilist Dental Fishkill rated?
The Smilist Dental Fishkill has a 4.7 star rating with 1,376 reviews.
When is The Smilist Dental Fishkill open?
The Smilist Dental Fishkill is closed now. It will open on Monday at 9:00 a.m.
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