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The Sleep Factory

4.3

About this business

Location details

238 Main St E, Milton, ON, L9T 1N8, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.341 reviews
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Half Rack Acres's profile image
Half Rack Acres 
on Google
2 months ago

Terrible Experience. Their 100 Night Garuntee is a scam we did not like the matress and they did not want despite trying it in a protective cover (as they specify) and returned in the origional packaging, after arguing they finally agreed to accetp a return and we had to pay $250 in return shipping and then they charged a 30% restocking fee, no where on there website or at any point was this mentioned before purchase. Nick was extrelely rude and condescending. BE AWARE if you order online from them they will charge you for a... read more

SHIELD KINGS's profile image
SHIELD KINGS 
on Google
4 months ago

This guys have great customer service. Jim is always a pleasure to deal with. 

Anastazja Clappison's profile image
Anastazja Clappison 
on Google
7 months ago

Great experience, fantastic selection and good prices. Jordan was super quick and helpful with delivering the beds we ordered, lovely guy, and offered tips on how best to set them up. Thank you! 

Zarina S's profile image
Zarina S 
on Google
8 months ago

Bought an expensive 1000+ dollar mattress and within 8 months it became hollow on both sleeper sides. When asked to exchange, they made up excuses. Bad experience a complete waste of money! 

Dawn Labanovich's profile image
Dawn Labanovich 
on Google
9 months ago

John was extremely knowledgable & helpful! As soon as I started to research all the different brands and models of mattresses online, I quickly realized how big of a task it *could* end up being. John was available in the Live Chat feature on their website and talked me thru each of my questions, landing me on the perfect set up! He saved me a ton of time and gave me tremendous peace of mind knowing my dad was going to have a fabulous set up. A true best in class experience. Thanks John!! 

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Frequently asked questions about The Sleep Factory

How is The Sleep Factory rated?

The Sleep Factory has a 4.3 star rating with 41 reviews. 

When is The Sleep Factory open?

The Sleep Factory is closed now. It will open tomorrow at 9:00 a.m. 

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