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The Shutter Source
- Home Services
- Phoenix, AZ
About this business
This business offers shutter services.
Location details
21610 N 12th Ave, Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Things will ALWAYS eventually fall apart with Art. They always do. His greed effs him over, time and time again. There are a few shutter makers in Arizona and to be honest after selling millions and millions of dollars of shutters to homeowners in the Valley, trying to support local guys like this fool, Art, only shot me in the foot. I would stay away from them all. Particularly the couple of them that have been in business under several different names and locations leaving customers in the dust.
2nd update: I filed a complaint with the AG office and just received a call that they have not received any response after several attempts. They are sending me a list of resources to take further action. This company is full of SCAMMERS! Update! I finally spoke to someone and requested a refund on December 21st. It’s now January 29th…no refund received. Do not trust this company! Also, according to Nikki Russ, they are not a contractor. They are licensed via the city but they aren’t required to have a contractors license. S... read more
I have been trying to reach someone about our order that was placed with a deposit October 31st. I have sent multiple text messages and tried to call multiple times but no voicemail available as mailbox is FULL. I've had NO response or communication whatsoever. Feel like I've been scammed and now I have to pay our attorney to deal with this vendor.
We had custom shutters made for our house. When they were ordered, Tamara told us 4-6 weeks for install. Everytime I contacted Tamara or Nikki, I received a very rude response. I had to reach out to them for the status of our order and even had to call them to schedule installation. They never contacted us. When the shutters were installed my husband pointed out grooves that weren't matching or had been forgotten, space where the two shutters met in the middle, and dust all over the shutters when they were installed, which h... read more
I have to agree with some of these other reviews on Shutter Source shutters about NO response when issues arise. I have experienced this also, for we ordered shutters and they were made incorrectly on size because measurements were wrong and stain was not consistent on them. We were understanding that things can go wrong, but where we got frustrated and disappointed with was the follow up to correct issues. there wasn't any calls or emails to follow up on date of when corrections will be made and no install date! After waiti... read more
Frequently asked questions about The Shutter Source
How is The Shutter Source rated?
The Shutter Source has a 3.3 star rating with 14 reviews.
When is The Shutter Source open?
The Shutter Source is closed now. It will open at 9:00 a.m.
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