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The Shop

4.9

About this business

Location details

190 Grand Ave E, Chatham, ON, N7L 1W4, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.987 reviews
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Ramin S's profile image
Ramin S 
a week ago

I recently had an exceptional experience with The Shop. The customer service was outstanding—professional, courteous, and highly attentive. After the VW dealership informed me that my vehicle’s issue was unfixable, I was left with little hope. However, the skilled technicians at The Shop proved otherwise. They expertly diagnosed and resolved the problem with remarkable efficiency, restoring my car to perfect working order. Throughout the process, they kept me well-informed, providing clear and concise updates. I highly recom... read more

Ephiestis's profile image
Ephiestis 
a week ago

Super friendly, quick work, and very transparent about the approximate cost of parts an labour. Can't thank Travis and his team enough for seeing us on (somewhat) short notice. 

Elyse Goodall's profile image
Elyse Goodall 
3 weeks ago

Honest, reasonable, transparent and have helped me out of a pinch several times! Super kind and helpful. 

Alana McLachlin's profile image
Alana McLachlin 
a month ago

I can't say enough great things about The Shop. They have found and fixed, in a timely fashion, important problems that my dealership could not diagnose. Once, I embarrassingly mistook a tire pressure alert for an engine light and brought it in. They refilled my tire and sent me on my way free of charge despite being busy and surely having more important work to do. We're lucky to have a dependable and experience auto shop like this in Chatham. Thanks for all you do! I'd leave six stars if I could! 

Emily Emily's profile image
Emily Emily 
3 months ago

Travis and his crew are great. They’re flexible, well trained and a joy to do business with. His attention to detail and ability to fit customers in when there’s an emergency is so helpful. Very thankful for a shop that cares, does excellent work and is training up new mechanics to serve our community. I’d definitely recommend The Shop. 

Frequently asked questions about The Shop

How is The Shop rated?

The Shop has a 4.9 star rating with 87 reviews. 

When is The Shop open?

The Shop is closed now. It will open tomorrow at 8:00 a.m. 

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