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3950 Townsfair Way, Columbus, OH, 43219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I gave the Shade Store an opportunity to do business. I reached out and made an appointment that ended up being canceled day off due to their team being sick. An understandable occurrence. I rescheduled for a week later and again on the same day less than an hour before my appointment I received another cancellation due to a team member being sick. I’m all for being understanding so I called the store to gain more insight to the matter. I personally was confused as how both my first time experiences were cancelled due to sim... read more
Customer service was horrible
The estimator came out and made it all clear. The installer was really helpful, professional and considerate. I’m highly satisfied with the blinds.
Unfortunately, after having great customer service with the shade store when having my shade installed, things have deteriorated. My shade has been broken for 6 months. I have gone through multiple emails to remedy this situation. They finally scheduled someone to come out and fix the motor; however, they canceled today. It seems at first that everything is great, but if something goes wrong with your shade, DO NOT expect any help, very poor customer service.
The Shade Store Easton Town Center has a 4.6 star rating with 36 reviews.
The Shade Store Easton Town Center is open now. It will close at 6:00 p.m.
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