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The Shade Store

3.6

About this business

Location details

204 N Park Ave, Winter Park, FL, 32789, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.645 reviews
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Sarah's profile image
Sarah 
a month ago

I have worked with the Shade Store for three different projects and each one has turned out so beautiful and perfect. Our latest install was solar shades and a motorized fabric roller and it completely transformed our newly renovated patio. Huge thank you to Katherine for being so helpful and kind throughout our latest installation, from assisting with the material all the way to the install and beyond. The professionalism and quality are outstanding and I highly recommend you work with the Shade Store for finding the perfec... read more

Brandon Hill's profile image
Brandon Hill 
a month ago

What a disaster! Ordered in Sept, waited 2 months and then on the day of the install the drapes were made incorrectly. Waited another 2 months, and the drapes were made incorrectly a second time. The manager of the store in WP can't be bothered to take a phone call, return a phone call or try to resolve the issue. We just get told to call the toll free customer hot line. What a joke. (Sorcha has been nice and helpful but she can only do so much) For a company that charges a premium you would think they would have a better sy... read more

molly embry's profile image
molly embry 
2 months ago

I had the MOST WONDERFUL experience at The Share Store in Winter Park, FL with Sorcha and Katherine! Their knowledge, professionalism, and true care for my whole house window treatment project was evident! Their deep experience (and tremendous patience) helped me create and select the right window treatments for my home. I highly recommend The Shade Store, and Sorcha and Katherine, they deserve 10+ stars! 

Tracey Willingham's profile image
Tracey Willingham 
2 months ago

We can't begin to share how happy we are with our new window treatment from The Shade Store. From the beginning of picking out the perfect roller shades for our entire house, to the ordering process, delivery and installation, we are so pleased with the professional treatment, no pun intended, we received from everyone. Sorcha and Katherine were a joy to work with. They were very patient with me, especially, as I went back and forth on things. We absolutely love the new rollers shades on our new windows. Thank you, Chris and... read more

Michael Heilmann's profile image
Michael Heilmann 
8 months ago

The single worst customer service of any franchise in America. After lying about the installer arrival time, not once but THREE times they never showed. I stopped payment to Visa and they lied to Visa saying service was performed. Three months later we set an install date, I fly down to FL and Shade Store did not tell installer to pick up the Shades. Take your money elsewhere and do not be fooled by Park Ave location. Run, do not walk from Shade Store. Compensation for wasted time? Surely you jest. They do not deserve one st... read more

Frequently asked questions about The Shade Store

How is The Shade Store rated?

The Shade Store has a 3.6 star rating with 45 reviews. 

When is The Shade Store open?

The Shade Store is closed now. It will open at 9:00 a.m. 

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