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The Shade and Shutter Shop
- Home Services
- Williamsburg, VA
About this business
Location details
7131 Merrimac Trail, Williamsburg, VA, 23185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The first draperies I ordered in February, 2025 arrived 2 months later, were measured incorrectly and could not be installed. The owner took back the drapes and I ordered another set. It is now September and they have not yet been installed. I went to the shop twice and called innumerable times. I have a large sliding glass door in my living room facing the street which has been without cover since February. Owner does not return calls. His Assistant showed me the draperies and they have a band of snaps across the top which ... read more
My experience was appalling. I ordered custom shades in May, with a delivery estimate of six weeks. Paid $700.00 down. Months went by. I emailed, and called, and even visited the store in person twice, and was given repeated evasive answers. I have requested a return of my deposit, and have had no response. The whole thing has been disheartening.
We had the best experience with The Shade and Shutter Shop! We called and had a measurement appointment next day! Professional, prompt, explained anything we needed to know. And reasonable!! Hakim, the installer, was great!! When he wasn't pleased with a couple things, he told us exactly what he didn't like and then fixed it and made sure it was right. A Local Business, too - so absolutely recommend them!
Overall nothing negative to say they did an outstanding job. It did take a bit longer to get due to supply chain issues but they did what they had to make it all correct and installed perfectly...my mom and I are very pleased and will have a few more windows done
New to the area in search of quality window coverings. Called several stores, settled on Shade and Shutter because they responded right away. They came to my home with AMAZING samples. I liked the fact they had a full time installer. They showed me all the products that matched up with exactly what I wanted. Price was right, placed the order with no sales pressure. I highly recommend Carol as my sales consultant. She was very professional and recognized our needs. Thank you so much!
Frequently asked questions about The Shade and Shutter Shop
How is The Shade and Shutter Shop rated?
The Shade and Shutter Shop has a 4 star rating with 10 reviews.
When is The Shade and Shutter Shop open?
The Shade and Shutter Shop is closed now. It will open at 11:00 a.m.
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