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The Serrano

4.6

About this business

Location details

1735 York Ave, New York, NY, 10128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.678 reviews
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Theresa Shields's profile image
Theresa Shields 
2 months ago

I moved into The Serrano one year ago and could not be happier with my choice for living on the UES. The amenities , cleanliness and updated apartments drew me in, as well as the initial warmth I felt when I first viewed the building. All of this and a lot more proved true for the year I have been here. The entire staff is very welcoming and provides a feeling of community. Even though this building has many units there is a feeling of closeness here. I feel this comes from the staff and their welcoming manner. Hilenne and K... read more

Dana Ahern's profile image
Dana Ahern 
2 months ago

Hilenne was beyond helpful in resolving an issue with packages despite us having moved out of the Serrano years ago. Very professional, responsive and courteous! 

Jeremy Waller's profile image
Jeremy Waller 
2 months ago

Cari has been absolutely amazing at Sereno at Sunrise in Florida. From day one, she took the time to really walk us through everything, answer every question and make sure we fully understood the property, the rental options and the entire process. The way she showcased the community and guided us on the tour made everything feel clear, stress-free and super welcoming. Truly appreciated her patience, knowledge and energy. 

Nicole Kowalewski's profile image
Nicole Kowalewski 
3 months ago

Hilenne Toribio, the tenant relations coordinator is so wonderful. she takes the time to organize special events such as holiday parties, yoga, events for the children, etc., and brings all of the residents together in such festive ways. It is such a pleasure to live in a building with such a strong sense of community and amazing, kind staff. 

Shelby G's profile image
Shelby G 
3 months ago

Great staff. Everyone is super personable. Especially love that they have a dog park for residents to use. 

Frequently asked questions about The Serrano

How is The Serrano rated?

The Serrano has a 4.6 star rating with 78 reviews. 

When is The Serrano open?

The Serrano is closed now. It will open tomorrow at 9:00 a.m. 

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