This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Ruff House
- Animal Shelters
- Westfield, MA
About this business
We cater to the needs, health and happiness of dogs. All pets coming into our facility are treated with loving care, gentle grooming, and best of all,....our boarders get to play in our daycare during the day. We are not a typical kennel....we want our visitors to feel as though they are on vacation, too.
Location details
380 Southampton Rd, Rt. 10/202, left off Exit 3 MA Pike, Westfield, MA, 01085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I LOVE this place. They are so caring to the pets they take in. I have three dogs...a goldenI, a mini poodle and a pomeranian. They are groomed at The RUFF House and they do a wonderful job. I also board my babies with them...I have done this many times and my "kids" are so happy when I pick them up. They are put into daycare while they "vacation" with The RUFF House and are kept very busy. I can tell by the way they act when I pick them up. They love coming here...they run to the door and whine all the way there in the car.... read more
Our dog was recently boarded here. When he was picked up, I soon discovered there was blood all over my car. Upon calling, the owners were clueless as to how it happened and claimed it just happened as I arrived to pick him up. He needed veterinary assistance. Come to find out, he was attacked by another dog. His bite wounds were infected and the vet told us they were not fresh wounds, they were 1-2 days old!! Yes, things like this happen when dogs are together. However, the poor customer service, contradictions, and unprofe... read more
Our dog was recently boarded here. When he was picked up, I soon discovered there was blood all over my car. Upon calling, the owners were clueless as to how it happened and claimed it just happened as I arrived to pick him up. He needed veterinary assistance. Come to find out, he was attacked by another dog. His bite wounds were infected and the vet told us they were not fresh wounds, they were 1-2 days old!! Yes, things like this happen when dogs are together. However, the poor customer service, contradictions, and unprofe... read more
Ruff House Well, not only do dogs get groomed but Heather the owner actually "grooms" humans too! I have been getting my haircut by Heather for over 20 years now and I like the way she cuts it. Usually I say "do what you want" and very rarely do I come out disappointed.
The Ruff House We have been taking our dog Sammy here for a few years now. They do a wonderful job. I believe it is a mother and her daughter who do all the grooming. They take good care of Sammy and they are reasonably priced.
Frequently asked questions about The Ruff House
How is The Ruff House rated?
The Ruff House has a 3.6 star rating with 18 reviews.
When is The Ruff House open?
The Ruff House is closed now. It will open on Tuesday at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com