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The Roomplace

4.0

About this business

The RoomPlace specializes in full-room furnishings for the budget-savvy and style conscious consumer. Our living room sets offer stylish leather or fabric sectionals and sofas in a variety of styles including modern, contemporary and traditional. Our bedroom sets and dining room sets are as diverse as our living room pieces--with many styles and colors to choose from, shoppers may purchase an entire room for a low price while not having to sacrifice style. We also have a wide selection of mattresses, kids furniture and home ... read more

Location details

8027 S Cicero Ave, Chicago, IL, 60652, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.0861 reviews
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hariharan's profile image
2 years ago

Its a good place to buy furnitures. This is number furniture store as for me. they have lots of variety , they have good financing system and appreciable customer service. they are very promt in meeting their delivery schedules. 

TuJuana's profile image
2 years ago

Say It Aint So :) Wow is all I can say after reading the reviews. I was just in the store today hoping to buy a complete 9 piece living room set. The saleswoman was very nice, but I'm a little confused because the furniture I sat on and feel in love with was lovely. I would hate to purchase this furniture only to find out that they are overrated :( 

Kathy's profile image
2 years ago

The finish on the furniture rubs off! I bought the Key West bedroom set in warm cherry, from Harlem Furniture, and the legs of the dresser weren't half finished. The color finish on the head board is rubbing off and all I see is white in about a 12 inch peremiter where you would sit up against it. It looks nice but the finish is complete crap! I've been trying to get them to do something about it. They could at the very least give me a small bottle of stain so that I can cover the damaged area. Don't buy this bedroom group i... read more

mandy's profile image
2 years ago

This is not out of malice, it is the absolute honest to GOD truth!!! This is the WORST CASE SCENARIO, I NEVER EVEN COULD HAVE IMAGINED...My husband and I bought a full bedroom suit, sectional and ottoman and dining set. To our surprise, the furniture delivered was not quite up to par with the floor samples, however that was definitely the least of our problems with this company. Within the first couple of months, one of the dining chairs fell apart, which they were quick to replace, no big deal. Then, in a matter of a few we... read more

Nicole's profile image
2 years ago

There can not be a worse furniture store out there... I do not even know where to start. This was the most horrible shopping experience I have ever had. I went into the Cicero location ready to purchase a bedroom set. I found the one I wanted, and after my unintelligent sales associate told me the was the best price I would get on this item, convinced me to purchase the set. He also said that there is a 30 day price guarantee, which sounded great. Left the store, returned home, put on the tv, saw a commerical for 20% any ite... read more

Chucks's profile image
2 years ago

3 months to deliver bed. Broken furniture upon delivery The room place really sucks. DON"T GO THERE! I had so many problems with delivery of my furniture. First they sold me a bedroom set which they did not have in stock although it was displayed as a floor model. So i had to wait 3 months to get the bedroom set. The chest and night stand were broken upon delivery ( they replaced it but after so much hassel). They delivered the wrong bed and had to come back to take it apart. They failed to install a chest handle initially a... read more

Angela's profile image
2 years ago

BOOOOO I purchased a nice brown leather couch and chair from Harlem. This initial experience wasn't terrible. It was actually delivered on the date they said it would be but 3 hours past the 4 hour window they gave me. So rather than coming between 10am and 2pm...it was delivered at 5pm. Recently we purchased a bed. We were called and delivery was to be the next day between 10am and 2pm. We threw our bed out expecting a new bed the next morning. They called the next morning...the bed was broken. We waited another week and go... read more

Raj's profile image
2 years ago

Worst Protection package. No words can adequately describe how much I hate the roomplace. Everything about my transaction with them, makes me sick. Since they won't respond to any of my customer service requests, I have vowed to let everyone I know, how terrible the roomplace is. I can only hope that they go out of business before they can take advantage of any more shoppers. Worst is the protection package which is rip off. 

Monica's profile image
2 years ago

Please be careful buying in their website. I ordered a desk from roomplace website and it was delivered quite late and there were a bunch of broken and damaged pieces inside. Also, there was nowhere on the website that mentioned that I had to assemble this unit myself and therefore need to return it for a full refund. I tried calling several times and was put on hold, so many times. Since The Roomplace has been uncooroperative and unresponsive to my request. I have placed a claim with the Better Business Bureau in effort to ... read more

Frequently asked questions about The Roomplace

How is The Roomplace rated?

The Roomplace has a 4 star rating with 861 reviews. 

When is The Roomplace open?

The Roomplace is closed now. It will open at 10:00 a.m. 

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