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The Rivers of Grosse Pointe

2.6
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About this business

Specialties The Rivers Grosse Pointe represents an entirely new concept as the first Continuing Care Retirement Community (CCRC) in the area that enables its residents to "age in place" as their needs change. Among the bountiful amenities and hospitality available here, you will discover multiple dining options, an indoor saltwater pool, fitness center, full service salon and spa, outdoor cafe, special dinner nights and an exhilarating selection of activities to participate in - to name just a few. The Rivers Grosse Pointe r... read more

Location details

900 Cook Rd, Grosse Pointe Woods, MI, 48236, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
Review Performance in the last  
6 months
2.654 reviews
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Ross M.'s profile image
Ross M. 
on Birdeye

10 months ago

My elderly Mother had the misfortune of being a resident within the Rehabilitation section at the Rivers of Grosse Pointe from June 6 through July 3. I was with her most every day for 8-10 hours, and in the few days I could not be there, one of my siblings stepped in. Our overall experience with The Rivers left a lot to be desired due to the lack of consistent, compassionate, and professional care for my Mother. It became obvious very early that the Rehabilitation section is understaffed in all positions (Nursing, Technic... read more

sigrid g.'s profile image
sigrid g. 
on Birdeye

a year ago

My father was there for 30 days and couldn't get out of there fast enough. We went from the American House (private pay) to The Rivers. What a mistake that was. The people who wrote positive reviews must have been relatives of the owner. This place is a place to die in if that's what you want to do. In order to get help, you might as wait for a visitor because they will get there before the help. My dad, being a stroke patient, needed to use the restroom and after 45 minutes of waiting, we had to grab an employee that ... read more

R T.'s profile image
R T. 
on Birdeye

5 years ago

The Rivers of Grosse Pointe is separated into 3 facilities under 1 roof: Independent Living, Assisted Living/Memory Care and finally a Rehab center. My grandma stayed at all 3 areas over the last 3 years so I feel confident that I can give you a comprehensive review of all facets of the Rivers. First the good. Walking into the independent living facility is like walking into a new hotel. It is light, bright, has high end finishes and furnishings, and the friendly staff at the front desk are always helpful. The apartmen... read more

Don's profile image
Don 
on Birdeye

6 years ago

Don't. Even. Think. About. It. You cannot even imagine the incompetence. When we arrived, the sheet wasn't even pulled out around the edges of the bed. No one came to the room to welcome the patient, go through his medications, give him an idea of when the doctor would be visiting, nothing. When you ask for a glass of water, it takes an hour. There is no sense of structure or organization at this place. The food is terrible. One day a plumber comes in to fix a toilet that during the entire duration of the stay was never work... read more

Chris's profile image
Chris 
on Birdeye

6 years ago

Horrible, don't do this to your loved ones. 

Frequently asked questions about The Rivers of Grosse Pointe

How is The Rivers of Grosse Pointe rated?

The Rivers of Grosse Pointe has a 2.6 star rating with 54 reviews. 

When is The Rivers of Grosse Pointe open?

The Rivers of Grosse Pointe is closed now. It will open on Wednesday at 8:00 a.m. 

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