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The Ritz-Carlton Spa, Kapalua
- Wellness
- Lahaina, HI
About this business
Location details
1 Ritz Carlton Dr, Lahaina, HI, 96761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
My friend and I had such memorable experiences at this spa. We both got the Body Balancer treatments and loved it. Jessica was my therapist and did a really nice job. We especially enjoyed the amenities provided with the service too! Thank you so much to Susan for being so welcoming and kind to us throughout the day. We will absolutely be back! :)
A lovely property with beautiful grounds. Lush plants all over, nice pool, and walkable to a nice beach. The restaurants are great and serve a variety of different cuisines. The drinks at the lobby bar were wonderful. Loved the room keys! Its nice to wear a lightweight braclet to tap into the room. The small details that relate to the location (lava rock room key bracelet) are very nice. Diptyque products in the room are just another nice touch of comfort and luxury.
One of the worst massages we have ever received. Couples massage was rushed and therapist was not prepared. Spent more time getting things prepared than actual massage. Asked therapist to focus mostly on back and we did not deliver. We waited in room for attendant to get food and drinks and we ended up just having to leave to go get it. There are bugs floating in the indoor jacuzzi. Not enough coed space to actually spend time with significant other. I do not recommend.
This review is about the spa, it definitely costed a bomb and while the massage and baths were very mediocre the rating is mostly for how poorly the place was maintained! I saw a humongous cockroach right outside the steam and sauna rooms! The shower areas were poorly maintained and the drains were not cleaned after use. All in all, it was a lousy experience and I wouldn’t recommend it one bit!
Frequently asked questions about The Ritz-Carlton Spa, Kapalua
How is The Ritz-Carlton Spa, Kapalua rated?
The Ritz-Carlton Spa, Kapalua has a 4.7 star rating with 72 reviews.
When is The Ritz-Carlton Spa, Kapalua open?
The Ritz-Carlton Spa, Kapalua is open now. It will close at 4:00 p.m.
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