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The Retail Therapist

4.7

About this business

Location details

2843 Fincastle Turnpike, Tazewell, VA, 24630, United States

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WeekdayScheduleStatus
MonClosed
Tue11:00 a.m. to 6:00 p.m.
Wed11:00 a.m. to 6:00 p.m.
Thu11:00 a.m. to 6:00 p.m.
Fri11:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 3:00 p.m.
SunClosed
4.783 reviews
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Saranne Lowther's profile image
Saranne Lowther 
recommend  Recommended
5 years ago

Great quality clothes! Always lots of selection and styles. Wonderful customer service 🧡 

Katie Jones's profile image
Katie Jones 
5 years ago

Terrible customer service. The owner is stuck up and rude. 

Tysean Tucker's profile image
Tysean Tucker 
5 years ago

Came into town for just a few days. Took my mom on a mini shopping spree. Vickie was sooo sweet! It’s great to come into your hometown and see such friendly faces! The Retail Therapist is not only a beautiful store, it’s also well priced. Stop by and get you something to make you or your ladies feel Beautiful. 

Crystal Sauerwein's profile image
Crystal Sauerwein 
recommend  Recommended
5 years ago

Thank you for my Beautiful clothes - LOVED 💕 EVERYTHING ! Beautifully packaged and speedy delivery! First class Boutique! Happy Holidays! 😊 

Joe N Samantha Soucy's profile image
Joe N Samantha Soucy 
recommend  Recommended
5 years ago

love shopping here, they're so friendly and helpful. they have the cutest clothes no matter what your used to wearing they'll help you feel good in something totally different. cant wait to go back for some Christmas shopping 

Courtney Hill's profile image
Courtney Hill 
6 years ago

Will not be purchasing from here again, store credit and having to pay for shipping to receive and return the items is not good customer service! 

Letty N Jimmy Gonzales's profile image
Letty N Jimmy Gonzales 
recommend  Recommended
6 years ago

I purchased some tees and I absolutely love them and not expensive at all! 

Jenny Long's profile image
Jenny Long 
6 years ago

I previously always had good experiences with this store, however, I am not happy with their customer service on a recent purchase. I called the store to ask about a recent order after not receiving any shipping updates for 3 weeks. At that point they told me there was an issue with inventory for the item I ordered. They did refund my money after I called, but I shouldn’t have had to call and ask for a refund for an order they did not fulfill. It seemed like they were hoping I would forget about the order so they could keep ... read more

Shannon Gerard's profile image
Shannon Gerard 
7 years ago

Cute clothes! But I ordered from their online store and the item I received was too large. Tried to exchange for a smaller size but my questions and emails weren’t even answered about how to do that. Now I’m stuck with the item because you only have 7 days. Overall was pretty disappointed with their customer service ): 

Frequently asked questions about The Retail Therapist

How is The Retail Therapist rated?

The Retail Therapist has a 4.7 star rating with 83 reviews. 

When is The Retail Therapist open?

The Retail Therapist is closed now. It will open tomorrow at 11:00 a.m. 

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