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The Residences at Hamilton Lakes

4.3

About this business

Location details

1133 N Arlington Heights Rd, Itasca, IL, 60143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.3269 reviews
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Julie S.'s profile image
Julie S. 
a month ago

They do not maintain these apartments, they paint over everything including the countertops in the kitchen. 1 1/2 years I complained about the sewer gas smell coming from my dishwasher and the bifold doors on the washer/dryer closet that constantly fell off because they were rotten from previous tenants. They just glue and paint everything. All cheap appliances and crappy work. When I moved out they told me the 1 year old carpet needed replaced due to excessive pet stains. My pets are house trained or I wouldn't keep them. T... read more

Dawn L.'s profile image
Dawn L. 
a year ago

We have lived at Satori about 6 months now…… the staff is amazing and maintenance is great. Today is a shout out to the maintenance here!! We were bringing in a load of groceries as maintenance drove by. He actually stopped, got out of his cart and offered to help us. Wow!! That is kindness, taking time to pause and help another! Thank you Maintainence for showing kindness! 

Ean A.'s profile image
Ean A. 
2 years ago

Imagine….. You lease a luxury car and after a month of operating notice a loud rattling noise whenever the car accelerates – prompting a visit back to dealership for resolution. After performing a diagnostic, they confirm that a legitimate issue does exist with their product but are unable to apply a fix to resolve the rattling. They then hand you back the keys and say goodbye – expecting you to be amiably resigned with their defective product and still committed to the monthly payments established under the initial agreemen... read more

sunflower c.'s profile image
sunflower c. 
4 years ago

It’s not about the printer but the rudeness one of the staff talking out hidden from the office. I was asking about the printer, seems what they include as one of their facilities we could use is not able to use at all 4 out of 5 times! Disappointed!They should have well prepared them everyday and had the backup printer whatsoever if this is one of the perk that can be enjoyed. Enclave is getting worse and worser with their head of management. I wouldn’t suggest anyone to come and stay here . I had been staying here for 4 ye... read more

Tbird 1.'s profile image
Tbird 1. 
4 years ago

Avoid at all cost. 

Shalimars S.'s profile image
Shalimars S. 
5 years ago

My family and I moved into this community in the summer of 2017. Our first winter there we had 2 mice. Then came our second winter, and we had 2 more mice. This winter of 2019 - 2020 (our third winter), we had 5 mice. This is 9 in total. We had maintenance come out many times over the past three winters, and all they could do was put traps all over our one-bedroom apartment. Not such a fun way to live. They even sent an exterminator out twice, but all they could do was set traps and put down that sticky paper. None of this w... read more

Frequently asked questions about The Residences at Hamilton Lakes

How is The Residences at Hamilton Lakes rated?

The Residences at Hamilton Lakes has a 4.3 star rating with 269 reviews. 

When is The Residences at Hamilton Lakes open?

The Residences at Hamilton Lakes is closed now. It will open tomorrow at 9:00 a.m. 

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